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Dylish

by Dylish · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorDylish
Year launched2018
StatusActive
LocationStudio City, CA 90068, US
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Dylish

Dylish by Dylish is an order management software designed to simplify and streamline the process of handling customer orders, particularly for food service businesses and small-to-medium enterprises.

Dylish by Dylish is an order management software designed to simplify and streamline the process of handling customer orders, particularly for food service businesses and small-to-medium enterprises. Its primary purpose is to centralize order intake, processing, and fulfillment across multiple channels, including in-store, online, and mobile platforms. Key features include real-time order tracking, menu or product management, automated notifications, and integration with payment systems. The software is positioned as a practical solution for businesses seeking to improve operational efficiency and reduce errors in order handling.

Pros & Cons

Pros
  • The 10% flat rate is a huge relief for small kitchens tired of losing half their checks to big apps.
  • Getting a tablet, printer, and stand included saves owners the massive headache of shopping for tech separately.
  • You actually get to keep your customer data, which is a game changer for building a loyal local following.
  • The two-day funding is great for cash flow because most restaurants can't afford to wait weeks for their money.
  • No long-term contracts means you aren't trapped if the service doesn't end up being the right fit for you.
Cons
  • A $30 monthly fee for a website on top of the service fee might feel like nickel-and-diming for some.
  • The $1 service fee charged to customers could potentially scare away price-sensitive diners looking for a deal.
  • Free plans are rarely "free" in reality once you factor in how service fees affect your customer's total bill.
  • Smaller restaurants might find the $99 monthly Pro plan a bit steep just to get a printer included.
  • Relying on their delivery fleet means you're at the mercy of their drivers' timing and professional behavior.

Features

Key features

Low Flat-Rate Commissions

The platform offers a competitive 10% flat rate to help restaurants retain more of their profits compared to industry standard high-commission apps.

Custom Branded Experience

Restaurants receive a personalized website and dedicated iOS and Android apps to maintain their unique brand identity while taking orders.

Complimentary Marketing Services

The service includes free Facebook and Instagram ad campaigns alongside professionally designed physical marketing materials to boost visibility.

Complete Hardware Suite

Partners are provided with a tablet, stand, and Bluetooth printer to ensure the kitchen is fully equipped to handle incoming orders immediately.

Direct Customer Contact

Unlike many third-party apps, this software allows owners to maintain direct communication with their customers for better relationship management.

Contactless Dine-In Solutions

The Pro plan introduces a modern QR code system that allows customers to order and pay directly from their tables.

Additional features

Online Ordering System

This core functionality enables restaurants to accept and manage customer orders through digital channels efficiently.

Branded iOS and Android Apps

These mobile applications are customized with the restaurant's branding to provide a professional ordering experience on smartphones.

Custom Website

The platform provides a dedicated web presence tailored to the restaurant for streamlined desktop and mobile browsing.

Delivery Fleet Services

The software integrates with delivery networks to handle the logistics of getting food from the kitchen to the customer's door.

Pickup System

This feature organizes the flow of customers coming into the restaurant to collect their prepaid orders.

Multi-Location Support

The application is designed to manage and toggle between different branch locations under a single brand interface.

Tablet and Stand

This hardware serves as the central hub for receiving, accepting, and tracking the status of every live order.

Bluetooth Printer

This device automatically prints out kitchen tickets and customer receipts to keep the back-of-house operations organized.

Custom Menu Setup

The service includes the creation of a digital menu tailored specifically to the restaurant's current food and drink offerings.

Active QR Codes

These digital triggers link customers directly to the online menu for quick access on their own devices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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