Easyrewardz Shopster logo

Easyrewardz Shopster

by Easyrewardz Software Services · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorEasyrewardz Software Services
Year launched2013
StatusActive
Location3rd Floor, Palm Court, 1 MG Road, Sector 14, Gurgaon, Haryana 122007
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact salesYES

About Easyrewardz Shopster

Easyrewardz Shopster is a retail management software from Easyrewardz Software Services designed for managing store operations. It combines inventory management, sales tracking, and customer relationship management so retailers can efficiently oversee their business activities. The software supports real-time data analytics, multi-store management, and customizable reporting features. With Easyrewardz Shopster, businesses can gain insights into sales performance, improve stock levels, and improve customer engagement. The platform is designed to cater to the needs of small to medium-sized businesses seeking to simplify their retail processes. Key capabilities: inventory management sales tracking customer relationship management real-time analytics customizable reporting Best for: retailers that need to manage store operations effectively.

Easyrewardz Shopster emerges as a versatile and innovative solution designed to address the evolving needs of the retail sector, particularly in the era of social distancing and remote shopping. This conversational commerce platform offers an effective bridge between physical stores and their online customers, creating a seamless shopping experience that caters to consumers who prefer to shop from home while maintaining a connection to physical stores. The core functionality of Shopster revolves around enabling personalized interactions between store managers and customers via WhatsApp and a WebBot, ensuring a familiar and user-friendly interface. For customers, the ease of use is evident as they can engage in natural conversations, browse product catalogues, make inquiries, and complete transactions without leaving the platform they are already comfortable with. By allowing store managers to share catalogs, recommend products, and process payments digitally, Shopster replicates the in-store experience from the comfort of the consumer's home, creating an immersive and engaging shopping journey.

Pros & Cons

What users like
  • +Facilitates seamless home shopping experiences through WhatsApp and WebBot integration.
  • +Personalized customer engagement with product catalogs, recommendations, and follow-ups.
  • +Offers digital payments and receipts, streamlining the transaction process.
  • +Ensures timely delivery and collects customer feedback to enhance satisfaction.
  • +Enables store visits with features like nearby store identification and appointment scheduling, promoting safety and convenience.
What users flag
  • Does not specify scalability for managing large-scale customer interactions.
  • Some businesses might require additional customization or integration efforts.

Features

Key features

Customer Segmentation
Enables store managers to personalize conversations with customers, implying the ability to segment customers for targeted communication.
WhatsApp and WebBot Communication
Allows store managers to contact customers through both WhatsApp and a web-based chatbot.
Personalized Conversations
Facilitates tailored interactions with customers.
Product Catalogue Sharing
Enables sending product catalogues to customers.
Customized Recommendations
Allows store managers to send personalized product recommendations.
Follow-ups
Supports sending follow-up messages to customers.
Digital Payment Reception
Enables receiving payments digitally.
Digital Receipt Sharing
Allows sharing digital receipts with order details.

Additional features

Customer Segmentation
Enables store managers to personalize conversations with customers, implying the ability to segment customers for targeted communication.
WhatsApp and WebBot Communication
Allows store managers to contact customers through both WhatsApp and a web-based chatbot.
Personalized Conversations
Facilitates tailored interactions with customers.
Product Catalogue Sharing
Enables sending product catalogues to customers.
Customized Recommendations
Allows store managers to send personalized product recommendations.
Follow-ups
Supports sending follow-up messages to customers.
Digital Payment Reception
Enables receiving payments digitally.
Digital Receipt Sharing
Allows sharing digital receipts with order details.
Personalized Offers
Supports including personalized offers in digital receipts.
Order Fulfillment Facilitation
Helps ensure timely delivery of orders.
Customer Feedback Collection
Enables seeking customer feedback on their orders.
Nearby Store Location
Allows customers to locate nearby open stores via WhatsApp or WebBot.
Nearest Store Identification
Helps customers identify the closest open store branch.
Scheduled Store Visits
Enables customers to schedule store visit appointments, facilitating social distancing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianMandarinJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇮🇳INR🇨🇳CNY🇭🇰HKD🇸🇬SGD🇰🇷KRW🇷🇺RUB

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