Eats365 logo

Eats365

by Eats365 · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorEats365
Year launched2016
StatusActive
LocationNorthern Territory, Australia
Countries servedGlobal
Languages12
Integrations1+
Free tierN/A
Free trialYES
Contact salesN/A

About Eats365

Eats365 is a restaurant POS software/platform from Eats365 that supports the food and beverage industry. It provides core modules, expansion modules, and a partner program so restaurant owners can manage their operations effectively. With over 8,000 restaurants served across 32 markets, Eats365 is designed to meet the diverse needs of the food service sector. The platform is equipped with features that allow for unique customization and scalability, enabling restaurants to expand their offerings and adapt to market demands. Key capabilities: core modules POS biz partner program referrals expansion modules restaurant management Best for: restaurant operators that need a comprehensive solution for point-of-sale and business management.

Eats365 is a comprehensive, cloud-based restaurant management solution that stands out as a powerful tool for streamlining restaurant operations while enhancing the overall dining experience. Designed to meet the diverse needs of the restaurant industry, Eats365 brings together an extensive set of features to manage all aspects of a restaurant's operations, from order processing and inventory management to employee scheduling and performance analytics. Its user-friendly interface makes it easy for staff to learn and use, which helps minimize training time and reduces the risk of operational errors, especially during busy service periods. The system’s clear layout and intuitive design are key factors in its success, ensuring that users can quickly adapt to the platform, reducing operational disruptions. One of the standout features of Eats365 is its robust Point of Sale (POS) system, which enables restaurants to efficiently process orders, track payments, and generate sales data in real-time. Additionally, the system supports online ordering, allowing customers to place orders via mobile apps or through the restaurant’s website, which is a great way to increase sales while improving customer convenience.

Pros & Cons

Pros
  • User-friendly interface
  • Comprehensive feature set
  • Cloud-based accessibility
  • Strong customer support
  • Integration capabilities
Cons
  • Reliance on a stable internet connection
  • Potential for steep learning curve for complex features
  • Initial setup and configuration may require technical expertise

Features

Key features

Contactless Guest Experience

Promotes a safe and convenient dining experience through features like online ordering and digital menus.

Guest Retention

Encourages repeat customers with loyalty programs and targeted promotions.

Payment Processing

Offers various payment options for a seamless checkout experience.

Multiple Integrations

Connects with third-party solutions for a comprehensive restaurant management ecosystem.

Core Modules

Provides essential functionalities like POS, inventory management, and staff management.

Scalable Solutions

Offers expansion modules to cater to growing businesses.

Additional features

POS System (Point-of-Sale)

Manages orders, payments, and customer transactions.

mPOS (Mobile Point-of-Sale)

Enables staff to take orders and process payments on mobile devices.

Eats365 Biz

Business management tools for reporting, analytics, and staff scheduling.

Eats365 Marketplace

Online ordering platform for customers to place orders directly through the restaurant's website.

Branded Online Store

Creates a customized online storefront for the restaurant.

Kitchen Display System (KDS)

Displays orders in real-time for efficient kitchen operations.

Expedite Display

Streamlines order preparation and expediter communication.

Expansion Modules
Scan-to-Order (BYOD)

Allows customers to scan QR codes and order directly from their smartphones.

Self-Service Kiosk

Enables customers to place orders independently using touch-screen kiosks.

PhotoMenu

Creates an interactive digital menu with high-quality images.

Queue Kiosk

Manages customer queues and wait times.

Dynamic Digital Menu

Displays menus that can be updated remotely with ease.

Queue Display

Informs customers about their place in the queue.

Pickup Display

Notifies customers when their orders are ready for pickup.

Customer Facing Display

Displays promotional content or order information for customers.

Additional Features
Inventory Management

Tracks and manages restaurant inventory levels.

Staff Management

Schedules staff, assigns roles, and tracks employee performance.

Reporting and Analytics

Provides insights into sales, customer behavior, and operational performance.

Loyalty Programs

Creates and manages customer loyalty programs.

Multi-Brand/Location Management

Manages multiple restaurant locations and brands from a centralized platform.

Paperless Operation Experience

Minimizes paper usage through digital receipts and online ordering.

Third-Party Integrations

Connects with various third-party services like delivery platforms and accounting software.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic
USD 25/mo
billed monthly
Advanced
USD 55/mo
billed monthly

Countries & Languages

Global
Countries served
12
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChinese (Simplified)JapaneseKoreanArabic

Billing currencies

🇺🇸USD

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