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EBC Group

by EBC Group · Since 1989
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ActiveAvailable globallyCloud
Quick facts
VendorEBC Group
Year launched1989
StatusActive
Location221 Hagley Road, Hayley Green, Halesowen, West Midlands B63 1ED, GB
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About EBC Group

EBC Group by EBC Group is an IT services solution designed to support organizations with a range of technology-driven needs, including infrastructure management, business process optimization, and digital transformation.

EBC Group by EBC Group is an IT services solution designed to support organizations with a range of technology-driven needs, including infrastructure management, business process optimization, and digital transformation. Rather than being a single standalone software application, it functions as a comprehensive IT services platform that combines consulting, system integration, and managed services. Its primary purpose is to help businesses improve operational efficiency, enhance system performance, and align technology with strategic goals. Key features typically include IT infrastructure support, cloud services, cybersecurity solutions, and enterprise application management.

Pros & Cons

Pros
  • You get a partner that actually listens and builds a plan around your specific business goals.
  • Owning their own data centres means they have total control over your data security and uptime.
  • The pay-for-what-you-need model stops you from wasting money on tech features you’ll never actually use.
  • They hunt down IT glitches in the background so your team never even knows there was a problem.
  • The focus on scalability makes it incredibly easy to add more users or tech as your company grows.
Cons
  • Businesses looking for a simple, instant "off-the-shelf" software download might find the bespoke process too involved.
  • The heavy emphasis on UK-based support might not suit companies with large international office footprints.
  • Since solutions are customized, you can't see simple flat-rate pricing without talking to a sales rep first.
  • Smaller startups might find a full-scale managed service provider more than they actually need right now.
  • Relying on one provider for everything from print to cloud creates a high level of brand dependency.

Features

Key features

Bespoke IT Service Management

Every solution is tailored specifically to a business's unique operational needs rather than offering a generic one-size-fits-all package.

Dual Privately Owned Data Centres

The company maintains its own secure, dual-site infrastructure to guarantee continuous data access and 24/7 failover protection.

Real-time Proactive Monitoring

Specialized software tracks system health constantly to identify and resolve technical hitches before they can disrupt business operations.

Transparent Pricing Structure

Clients only pay for the specific service components they use, ensuring there are no hidden costs or unnecessary overheads.

Digital Transformation Guidance

Beyond basic fixes, they act as a strategic partner to help businesses plan and implement long-term technological evolution.

Additional features

Managed IT

Provides comprehensive support, maintenance, and management for all core business computer systems.

IT Support

Offers a dedicated helpdesk and onsite assistance to resolve technical issues for employees quickly.

Digital Workplace

Enables teams to connect and collaborate seamlessly from any location through specialized remote tools.

IT Infrastructure Services

Involves the remote operation and management of the physical and virtual components of a company's IT environment.

Cloud Solutions

Delivers flexible and scalable storage and computing power that grows alongside the business.

Cyber Security

Protects business data and reputations through rigorous testing, monitoring, and employee training programs.

Connectivity Services

Ensures robust internet and network links to keep business communications running without interruption.

Communication Services

Provides VoIP telephony and other tools to streamline how a business talks to its clients.

Managed Print and Data

Organizes document workflows and data handling to improve office efficiency and reduce waste.

24/7 Failover

Guarantees constant access to systems by using secondary data centres if the primary one fails.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
3
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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