About eCase Investigations
ECase Investigations is a investigations software from Opexus that manages complex investigations. It combines Reseller Partners, Contract Vehicles, and market-specific solutions so it provides comprehensive support for federal, state, and local agencies, as well as Canadian markets. The software covers the entire investigative lifecycle, allowing users to handle requests efficiently and maintain compliance with regulatory guidelines. Key capabilities: Reseller Partners Contract Vehicles By Market Federal State and Local Canada State and Local FOIAXpress – Federal Best for: government agencies that need to manage and simplify investigative processes effectively.
eCase Investigations by OPEXUS is a premier, FedRAMP-certified Case Management Software (CMS) built specifically for US Federal and State Offices of Inspector General (OIGs) and law enforcement. Its strength is its unparalleled security and compliance, offering automated, pre-configured workflows that meet rigorous government mandates like LEAP and ensure defensible, compliant case closure. By centralizing the entire investigative lifecycle, from Hotline Complaint Intake to detailed Time Tracking, it replaces fragmented legacy systems with a single source of truth. While its lack of a mobile app and public API are drawbacks, its COTS configurability and specialized "built-for-government" features make it the indispensable and highly secure choice for organizations handling complex, high-stakes public sector investigations.
Pros & Cons
- +Allows non-technical staff to adapt workflows and forms to new requirements without needing custom code
- +Ensures meticulous documentation and an unbroken Chain of Custody for highly defensible cases.
- +Eliminates fragmented systems and enabling secure, role-based team collaboration.
- +FedRAMP authorization and built-in controls provide essential trust for government agencies.
- −The lack of an API limits the ability to easily integrate with external third-party tools
- −Primarily focused on the English-speaking US market
- −Implementation is complex and costly
Features
Key features
- FedRAMP-Authorized Security
- Offers a cloud-ready platform with high security standards that meets the stringent requirements for US federal agencies (FedRAMP authorization), guaranteeing data integrity and protection.
- Compliant and Automated Workflows
- Comes with pre-configured rules and workflows built specifically to comply with OIG and agency reporting mandates, enforcing best practices and significantly reducing administrative errors and delays.
- Hotline Complaint Intake Portal
- Provides an online, secure portal that allows citizens, employees, and officials to submit tips of fraud or abuse, with the ability to auto-populate complaint information into a new case.
- Index Record Data Management
- Centralizes a contacts database where critical information about individuals (subjects, witnesses, complainants) is stored, searchable, and linked to specific cases, building an interconnected intelligence network.
- LEAP-Compliant Time Tracking
- Automatically identifies charge codes and calculates time that meets Law Enforcement Availability Pay (LEAP) requirements, ensuring payroll accuracy and providing financial oversight into case costs.
Additional features
- Training and Requirements Management
- Tracks and reports on compliance with all personnel requirements, managing certifications, continuing education hours, and medical qualifications.
- Audit Trails and Audit Logging
- Maintains a comprehensive, tamper-proof record of all actions taken within a case, ensuring chain of custody and defensibility of evidence.
- Configurability (COTS Model)
- Allows agencies to adapt the solution's workflows, electronic forms, and business rules to their unique requirements without needing custom code.
- Role-Based Data Sharing
- Manages secure data sharing between investigations and other functional areas (like the eCase Audit module) by defining specific permissions.
- Assistance Request Capabilities
- Allows investigators to request services like forensic evidence reviews, financial analysis, or subpoena documents from internal units—all within the same system.
- Case Closure Checklist
- Enforces procedural compliance by using embedded field rules and a checklist before a case can be closed, ensuring all required steps are completed.
- Customizable Dashboards
- Provides managers with real-time updates and comprehensive dashboards for monitoring case status, workload, and performance reporting.
- Paperless Case Files
- Eliminates physical case files by centralizing all documents, evidence, and records in a secure, electronic repository.
Pricing
Countries & Languages
Available in
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About eCase Investigations
ECase Investigations is a investigations software from Opexus that manages complex investigations. It combines Reseller Partners, Contract Vehicles, and market-specific solutions so it provides comprehensive support for federal, state, and local agencies, as well as Canadian markets. The software covers the entire investigative lifecycle, allowing users to handle requests efficiently and maintain compliance with regulatory guidelines. Key capabilities: Reseller Partners Contract Vehicles By Market Federal State and Local Canada State and Local FOIAXpress – Federal Best for: government agencies that need to manage and simplify investigative processes effectively.
eCase Investigations Details
eCase Investigations's In-App Market Place
Does eCase Investigations have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Allows non-technical staff to adapt workflows and forms to new requirements without needing custom code
- Ensures meticulous documentation and an unbroken Chain of Custody for highly defensible cases.
- Eliminates fragmented systems and enabling secure, role-based team collaboration.
- FedRAMP authorization and built-in controls provide essential trust for government agencies.
- The lack of an API limits the ability to easily integrate with external third-party tools
- Primarily focused on the English-speaking US market
- Implementation is complex and costly
eCase Investigations's Support Options
Contact
301-670-2333Chatbot
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