eci ERP logo

eci ERP

by ECI Software Solutions
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorECI Software Solutions
Year launched
StatusActive
Location1500 Solana Blvd, Suite 6500 Westlake, TX 76262
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About eci ERP

ECI ERP is an enterprise resource planning software from ECI Software Solutions that supports business management. It combines inventory management, financial tracking, and customer relationship management so organizations can manage resources effectively. This platform facilitates real-time visibility into business operations and helps in data-driven decision making. Additionally, it provides integration with various third-party applications for improved functionality. Key capabilities: inventory control financial management order processing reporting and analytics customer relationship management Best for: medium to large enterprises that need a comprehensive solution to manage their operations and resources efficiently.

ECI ERP is a suite of enterprise resource planning solutions developed by ECI Software Solutions, tailored for small to mid-sized manufacturers, distributors, and service providers. With products like M1, Spruce, and JobBOSS², ECI ERP offers industry-specific tools that streamline operations across finance, inventory, production, HR, and customer management. The platform supports mixed-mode manufacturing including make-to-order, engineer-to-order, and job shop workflows. Its scheduling module helps optimize production timelines, while inventory tools provide real-time visibility into stock levels, order statuses, and transfers across locations. ECI ERP also includes payroll, CRM, and quoting tools to improve customer engagement and workforce management. Spruce, one of ECI’s flagship products, is designed for lumber and building materials dealers, offering point-of-sale, purchasing, and delivery coordination. M1 targets manufacturers with strong support for multi-location inventory, production planning, and financial reporting. All ECI ERP products are available in cloud and on-premise configurations, with mobile access and integration capabilities. While ECI ERP is scalable and feature-rich, some users find the interface dated and navigation complex. Batch manufacturing and advanced recall management are limited in certain modules.

Pros & Cons

What users like
  • +Tailored for manufacturers, distributors, and service providers.
  • +Supports mixed-mode and job shop manufacturing workflows.
  • +Real-time inventory tracking improves operational visibility.
  • +Payroll and HR tools enhance workforce management.
  • +Cloud and on-premise deployment options available.
  • +CRM and quoting tools improve customer engagement.
  • +Workflow automation reduces manual tasks and improves efficiency.
What users flag
  • Interface may feel dated and navigation can be complex.
  • Limited support for batch manufacturing and recalls.
  • Mobile functionality is basic and less intuitive.
  • Customization may require technical assistance or vendor support.
  • Reporting tools lack visual polish and templates.
  • Onboarding may require structured vendor-led training.

Features

Key features

Production Scheduling – Optimizes manufacturing timelines and resource allocation across job orders.
Inventory Management – Tracks stock levels, order status, and transfers across multiple locations.
Finance & Accounting – Manages ledgers, billing, and compliance with real-time financial reporting.
Payroll & HR – Handles employee records, payroll, and attendance tracking.
CRM Integration – Manages customer data, quotes, and service interactions.
Quoting & Estimating – Builds accurate quotes based on materials, labor, and production time.
Point-of-Sale (Spruce) – Supports retail transactions, purchasing, and delivery coordination.
Job Shop Tools – Supports engineer-to-order and make-to-order workflows.
Custom Reporting – Builds tailored reports using filters, formulas, and dashboards.

Additional features

Finance & Accounting – Manages ledgers, billing, and compliance with real-time financial reporting.
Payroll & HR – Handles employee records, payroll, and attendance tracking.
CRM Integration – Manages customer data, quotes, and service interactions.
Quoting & Estimating – Builds accurate quotes based on materials, labor, and production time.
Point-of-Sale (Spruce) – Supports retail transactions, purchasing, and delivery coordination.
Job Shop Tools – Supports engineer-to-order and make-to-order workflows.
Custom Reporting – Builds tailored reports using filters, formulas, and dashboards.
Workflow Automation – Streamlines approvals, alerts, and task assignments across departments.
Role-Based Access Control – Assigns permissions based on user roles and responsibilities.
Cloud & On-Premise Options – Offers flexible deployment for different infrastructure needs.
Mobile Access – Enables secure remote work and approvals from any device.
Third-Party Integration – Connects with external tools for accounting, HR, and analytics.
Multi-Company Support – Manages multiple business entities under one centralized system.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
11
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseChineseJapaneseItalianArabicRussianKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇮🇳INR🇲🇽MXN🇸🇬SGD🇭🇰HKD🇸🇪SEK

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