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About Eclipse Analytics

Eclipse Analytics is a data analytics platform from RapidDeploy that provides actionable intelligence through 911 call data collected across ECCs. It combines consistent data across PSAPs and ECCs, intuitive dashboards and reporting, and role-managed insights and reports so users can analyze emergency response effectively. The platform's design ensures that all data is uniform, making it easier to draw insights and generate reports tailored to specific roles. With customizable dashboards, users can quickly access the information they need for informed decision-making. Key capabilities: data consistency intuitive dashboards role-managed insights customizable reporting actionable intelligence Best for: emergency response agencies that need to analyze and improve service delivery.

Eclipse Analytics Details

Vendor
RapidDeploy
Year Launched
2014
Location
Austin, Texas
Deployment
cloud
Training Options
documentation, videos, demo
Countries Served
All Countries
Languages
English
Users
PSAP and ECC leadership (directors, supervisors, managers), Public‑safety data analysts, State 911 program offices, City, county, and regional public‑safety administrators
Industries Served
Public Safety, State & Local Government, Emergency Communications
Tags
Analytics & Reporting, Public Safety Software, Business Intelligence

Eclipse Analytics's In-App Market Place

Does Eclipse Analytics have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • Provides real time situational awareness across emergency response environments
  • Integrates multiple sensor feeds into a single unified operations view
  • Helps first responders visualize incidents on interactive live maps
  • Uses predictive analytics to anticipate incident evolution and resource needs
  • Centralizes communications and data across dispatch field and command teams
  • Implementation requires substantial configuration with agency specific systems
  • Training required for personnel unfamiliar with advanced incident analytics tools
  • Integrating legacy systems may require technical specialist support capacity
  • For small agencies full feature set may feel too complex
  • Real time effectiveness depends on quality and completeness of input data

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