ECOSERVICE logo

ECOSERVICE

by TECHNO EDGE SOLUTION
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Active1+ countriesCloud
Quick facts
VendorTECHNO EDGE SOLUTION
Year launchedN/A
StatusActive
LocationHouch Oukil, Baba Hassen, Algiers
Countries served1+
Languages3
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About ECOSERVICE

ECOSERVICE is an e-commerce and logistics software platform from TECHNO EDGE SOLUTION that provides solutions for the e-commerce and logistics sector. It combines features such as inventory management, order processing, and shipping logistics so businesses can manage their operations more effectively. ECOSERVICE allows users to track shipments in real-time, manage stock levels, and automate order fulfillment processes. This software is designed to improve efficiency and reduce operational costs in the supply chain. Key capabilities: inventory management order processing shipping logistics real-time tracking automated fulfillment Best for: e-commerce businesses and logistics providers that need comprehensive solutions for their operational needs.

ECOSERVICE is an essential "command center" for modern e-commerce businesses operating in developing markets. Its standout strength is its ability to handle Cash on Delivery (COD) and Logistics Tracking within a single, unified interface. By integrating with global platforms like Shopify and local logistics providers, it removes the manual labor of data entry. It moves beyond simple "order tracking" by offering intelligent risk detection and deep inventory management, effectively serving as an ERP tailored specifically for the "Last Mile" of retail.

Pros & Cons

Pros
  • Combines CRM, Inventory, and Logistics without needing separate software.
  • Can handle everything from a single boutique store to large-scale third-party logistics (3PL) providers.
  • Seamlessly bridges the gap between social media selling (Facebook) and physical delivery.
Cons
  • The density of features in the dashboard can be overwhelming for new users.
  • Primary support is in Arabic/French
  • Some features are heavily optimized for the North African market.

Features

Key features

Cash on Delivery (COD) Management

Specialized tools to track cash flow and remittances, which is critical for markets where cash is the primary payment method.

Real-time Order Tracking

Provides granular visibility from the moment an order is confirmed to final delivery at the customer’s door.

API Automation

Connects directly with Shopify, WooCommerce, and Facebook Leads to import orders automatically.

Stock & Warehouse Management

Real-time inventory tracking including entries, exits, and automated restocking alerts.

Returns Management (Reverse Logistics)

A dedicated workflow to handle exchanges, refunds, and "Return to Origin" (RTO) statuses.

Additional features

Order Confirmation

Automated and manual tools to verify orders before shipping to reduce "Return to Sender" rates.

Order Preparation

Tools for labeling, packaging, and sorting orders within the warehouse.

Automated SMS Notifications

Sends status updates to customers at every stage (Shipped, Out for Delivery, Delivered).

Return Risk Detection

Analyzes customer history to identify "bad clients" and predict the likelihood of a return.

Upsell Strategies

Features to increase average basket value by suggesting additions during the order confirmation phase.

Multi-Carrier Integration

Connects with over 60 external logistics providers via a single dashboard.

Detailed Analytics

Personalized dashboards showing growth metrics, delivery success rates, and financial statements.

Affiliate Management

Allows service providers to manage sub-partners and affiliate product networks.

Role Management

Granular permissions for admins, warehouse staff, and delivery drivers.

Offline Synchronization

The mobile apps allow couriers to log data which syncs once they are back online.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
3
Interface languages
1
Billing currencies

Available in

MENA

Interface languages

EnglishFrenchArabic

Billing currencies

🇩🇿DZD

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