About ECOSERVICE
ECOSERVICE is an e-commerce and logistics software platform from TECHNO EDGE SOLUTION that provides solutions for the e-commerce and logistics sector. It combines features such as inventory management, order processing, and shipping logistics so businesses can manage their operations more effectively. ECOSERVICE allows users to track shipments in real-time, manage stock levels, and automate order fulfillment processes. This software is designed to improve efficiency and reduce operational costs in the supply chain. Key capabilities: inventory management order processing shipping logistics real-time tracking automated fulfillment Best for: e-commerce businesses and logistics providers that need comprehensive solutions for their operational needs.
ECOSERVICE is an essential "command center" for modern e-commerce businesses operating in developing markets. Its standout strength is its ability to handle Cash on Delivery (COD) and Logistics Tracking within a single, unified interface. By integrating with global platforms like Shopify and local logistics providers, it removes the manual labor of data entry. It moves beyond simple "order tracking" by offering intelligent risk detection and deep inventory management, effectively serving as an ERP tailored specifically for the "Last Mile" of retail.
Pros & Cons
- +Combines CRM, Inventory, and Logistics without needing separate software.
- +Can handle everything from a single boutique store to large-scale third-party logistics (3PL) providers.
- +Seamlessly bridges the gap between social media selling (Facebook) and physical delivery.
- −The density of features in the dashboard can be overwhelming for new users.
- −Primary support is in Arabic/French
- −Some features are heavily optimized for the North African market.
Features
Key features
- Cash on Delivery (COD) Management
- Specialized tools to track cash flow and remittances, which is critical for markets where cash is the primary payment method.
- Real-time Order Tracking
- Provides granular visibility from the moment an order is confirmed to final delivery at the customer’s door.
- API Automation
- Connects directly with Shopify, WooCommerce, and Facebook Leads to import orders automatically.
- Stock & Warehouse Management
- Real-time inventory tracking including entries, exits, and automated restocking alerts.
- Returns Management (Reverse Logistics)
- A dedicated workflow to handle exchanges, refunds, and "Return to Origin" (RTO) statuses.
Additional features
- Order Confirmation
- Automated and manual tools to verify orders before shipping to reduce "Return to Sender" rates.
- Order Preparation
- Tools for labeling, packaging, and sorting orders within the warehouse.
- Automated SMS Notifications
- Sends status updates to customers at every stage (Shipped, Out for Delivery, Delivered).
- Return Risk Detection
- Analyzes customer history to identify "bad clients" and predict the likelihood of a return.
- Upsell Strategies
- Features to increase average basket value by suggesting additions during the order confirmation phase.
- Multi-Carrier Integration
- Connects with over 60 external logistics providers via a single dashboard.
- Detailed Analytics
- Personalized dashboards showing growth metrics, delivery success rates, and financial statements.
- Affiliate Management
- Allows service providers to manage sub-partners and affiliate product networks.
- Role Management
- Granular permissions for admins, warehouse staff, and delivery drivers.
- Offline Synchronization
- The mobile apps allow couriers to log data which syncs once they are back online.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About ECOSERVICE
ECOSERVICE is an e-commerce and logistics software platform from TECHNO EDGE SOLUTION that provides solutions for the e-commerce and logistics sector. It combines features such as inventory management, order processing, and shipping logistics so businesses can manage their operations more effectively. ECOSERVICE allows users to track shipments in real-time, manage stock levels, and automate order fulfillment processes. This software is designed to improve efficiency and reduce operational costs in the supply chain. Key capabilities: inventory management order processing shipping logistics real-time tracking automated fulfillment Best for: e-commerce businesses and logistics providers that need comprehensive solutions for their operational needs.
ECOSERVICE Details
ECOSERVICE's In-App Market Place
Does ECOSERVICE have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
DZD (DZD)
Pros & Cons
- Combines CRM, Inventory, and Logistics without needing separate software.
- Can handle everything from a single boutique store to large-scale third-party logistics (3PL) providers.
- Seamlessly bridges the gap between social media selling (Facebook) and physical delivery.
- The density of features in the dashboard can be overwhelming for new users.
- Primary support is in Arabic/French
- Some features are heavily optimized for the North African market.
ECOSERVICE's Support Options
Email Address
contact@techno-edge.dzContact
+213 770 328 577ECOSERVICE's Alternatives
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