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Software Status:Active

About eeedo

Eeedo is a fleet and rolling stock maintenance management software/platform from eeedo that provides solutions for customer service, crisis communication, and management. It includes vehicle and fleet maintenance software, rolling stock maintenance management software, and crisis management tools so organizations can effectively manage their operational needs. The platform also supports crisis preparedness exercises and offers customer service management with ticketing features. This comprehensive solution helps improve the overall customer use while managing fleet operations efficiently. Key capabilities: vehicle & fleet maintenance software rolling stock maintenance management crisis management tools preparedness exercise simulation customer service ticketing Best for: organizations that need reliable fleet management and customer service solutions.

eeedo Details

Vendor
eeedo
Year Launched
2010
Location
Hämeenkatu 13A, 33100 Tampere, Finland
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
Finland, United Kingdom
Languages
English, Finnish
Users
SMBs and mid-market enterprises, public sector organizations, fleet operators, call centers and in-house customer service teams.
Industries Served
Transportation & rolling stock, public sector (ministries), fitness & leisure
Tags
Fleet Maintenance, eeedo, omnichannel, customer service, helpdesk, ticketing, fleet maintenance, rolling stock, crisis management

eeedo's In-App Market Place

Does eeedo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

N/A

Pros & Cons

  • Provides a true omnichannel environment that unifies all customer conversations into a single, manageable interface.
  • Supports both customer service and fleet maintenance, allowing transport and public-service organizations to use one platform instead of multiple tools.
  • Strong mobile capabilities enable field workers and drivers to report issues and inspections instantly from any location.
  • Integrations with call-center systems, CRM, ERP, and GPS tools streamline workflows across customer service and operations.
  • Cloud-based deployment ensures secure, scalable access for distributed teams across different regions.
  • Smaller company size may result in longer onboarding timelines for very large-scale enterprise deployments.
  • Fleet management features, while robust, may not match specialized heavy-duty fleet platforms with advanced telematics.
  • Multi-solution nature (customer service + fleet + crisis tools) may feel complex for organizations needing only a single module.

eeedo's Support Options

Email Address

info@eee.do

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