About eesel
Eesel is an AI for customer service software from eesel that creates an AI capable of understanding the company’s knowledge and answering questions instantly. It provides an AI agent to automate frontline support, an AI copilot to draft replies and assistance, and an AI triage feature to route, edit, or tag tickets so teams can manage customer inquiries effectively. Additionally, it includes an AI chatbot that can be integrated into the website and offers instant answers through an internal chat feature for the team. This platform connects with existing apps in one click, works with all help desks, and is designed for quick setup. Key capabilities: AI agent AI copilot AI triage AI chatbot AI internal chat Best for: customer service teams that need efficient support solutions.
eesel Details
eesel's In-App Market Place
Does eesel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), MXN (MXN), INR (₹), RUB (₽)
Pros & Cons
- Provides quick access to information for support, sales, and internal teams.
- Trains on diverse sources, unifying company knowledge.
- Automates responses and streamlines workflows.
- Connects with many popular business applications.
- Offers control over AI behavior and appearance.
- Accuracy depends heavily on the quality and comprehensiveness of the data provided.
- May not handle complex or nuanced issues effectively without human intervention.
- Setting up and maintaining integrations across numerous platforms might be challenging.
- While advertised as secure, entrusting sensitive data to a third-party AI platform may raise concerns for some users.
eesel's Support Options
Email Address
hi@eesel.app