About eFax
EFax is a cloud-based software from Consensus Cloud Solutions that provides electronic faxing services. It offers features such as secure document transmission, electronic signing, and integration with major applications so businesses can send and receive faxes without the need for traditional phone lines or fax machines. With eFax, users can manage fax communications from anywhere, ensuring accessibility and convenience. The platform also includes tracking and reporting capabilities to monitor fax delivery and status. Key capabilities: secure document transmission electronic signatures integration with major applications tracking and reporting mobile access Best for: businesses that need efficient and reliable faxing solutions.
eFax by Consensus Cloud Solutions is a leading digital fax solution that has transformed how organizations handle fax communication in the modern business environment. Originally launched in 1997 and now operated by Consensus Cloud Solutions, eFax offers a secure, cloud-based platform that eliminates the need for traditional fax machines, dedicated phone lines, and paper-based processes. Instead, it enables businesses and individuals to send and receive faxes directly through email, web portals, or mobile applications. This digital-first approach makes it particularly relevant for industries like healthcare, legal, government, and finance, where secure document exchange and compliance with regulations such as HIPAA are critical. The platform is widely available across the United States, Canada, the United Kingdom, and other global markets, making it a trusted tool for international communication. One of the standout strengths of eFax is its extensive set of features designed to simplify faxing while enhancing security and accessibility. Features such as electronic signatures, large file sharing, mobile app access, cloud storage, and integration with email clients allow users to manage documents with flexibility and ease.
Pros & Cons
- +Enterprise-grade security & compliance (HITRUST, HIPAA, TLS) essential for regulated industries.
- +Highly reliable infrastructure with redundancy and high uptime.
- +Deep integration ecosystem and API extensibility for seamless workflow embedding.
- +Automation & AI-driven tools like Router, Clarity, and Unite support real efficiency gains.
- −Enterprise-oriented pricing and complexity may deter small businesses.
- −Limited marketplace for modular add-ons—no dedicated in-app store.
- −Potential onboarding complexity when integrating structured healthcare interoperability stacks.
- −Reliance on external support and account reps—less self-serve flexibility.
Features
Key features
- Secure & Compliant Faxing
- It uses strong encryption (256-bit AES and TLS) to meet stringent security and compliance standards like HIPAA, SOX, and GLBA, which is crucial for regulated industries.
- Email & Mobile Integration
- Users can send and receive faxes as email attachments from any internet-connected device, eliminating the need for a physical fax machine.
- Global Reach
- It allows users to get a local or toll-free number and send faxes internationally.
- Large File Sharing
- The platform can handle file sizes up to 3GB, which is significantly larger than what can typically be sent via email.
- E-Signature Capability
- The software integrates with jSign, a secure e-signature tool, allowing users to sign faxes electronically.
Additional features
- Integrations and APIs—connects natively with Outlook, Microsoft 365, SAP, Gmail, and embeds via eFax Enterprise API
- Automation tools—eFax Router for intelligent inbound fax distribution; mobile and desktop tools like eFax Messenger for annotation and file management
Pricing
Monthly plans
Plus
USD 18.99
Pro
USD 24.99
Protect
USD 50
Countries & Languages
Interface languages
Billing currencies
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Alternatives to eFax
About eFax
EFax is a cloud-based software from Consensus Cloud Solutions that provides electronic faxing services. It offers features such as secure document transmission, electronic signing, and integration with major applications so businesses can send and receive faxes without the need for traditional phone lines or fax machines. With eFax, users can manage fax communications from anywhere, ensuring accessibility and convenience. The platform also includes tracking and reporting capabilities to monitor fax delivery and status. Key capabilities: secure document transmission electronic signatures integration with major applications tracking and reporting mobile access Best for: businesses that need efficient and reliable faxing solutions.
eFax Details
eFax's In-App Market Place
Does eFax have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Plus
USD 18.99
Pro
USD 24.99
Protect
USD 50
Accepted Payment Currencies
USD ($)
Pros & Cons
- Enterprise-grade security & compliance (HITRUST, HIPAA, TLS) essential for regulated industries.
- Highly reliable infrastructure with redundancy and high uptime.
- Deep integration ecosystem and API extensibility for seamless workflow embedding.
- Automation & AI-driven tools like Router, Clarity, and Unite support real efficiency gains.
- Enterprise-oriented pricing and complexity may deter small businesses.
- Limited marketplace for modular add-ons—no dedicated in-app store.
- Potential onboarding complexity when integrating structured healthcare interoperability stacks.
- Reliance on external support and account reps—less self-serve flexibility.
