Ekata Pro Insight (Identity Review 360)
About Ekata Pro Insight (Identity Review 360)
Ekata Pro Insight (Identity Review 360) is an identity verification software from Ekata that enables agents to assess identity risk, approve good transactions, and investigate fraud on a global scale. It combines Phone Intelligence API, Fake account prevention, Transaction fraud, Manual fraud review, and Promotion abuse support so businesses can effectively mitigate fraud risks. This software assists organizations in identifying fraudulent activities and ensuring legitimate transactions. It offers a comprehensive view of customer identities by using real-time data and advanced analytics. Key capabilities: Phone Intelligence API Fake account prevention Transaction fraud Manual fraud review Promotion abuse Best for: businesses that need to assess identity risk and prevent fraudulent transactions.
Identity Review 360, offered by Mastercard/Ekata, is a global Software as a Service (SaaS) identity verification solution specifically engineered to optimize manual fraud review. It provides review agents with an intuitive, graphic dashboard that delivers a holistic view of the customer identity behind a transaction. This process utilizes a machine learning-powered Identity Risk Score, coupled with positive and negative risk signals, to simplify complex decisions for industries like financial services, e-commerce, and payments. The result is faster risk assessment and a notable reduction in queue times and false positives. The platform's robust functionality is highlighted by its distance calculation map, which visualizes critical geographic discrepancies, and its Network Risk Score, which reveals how identity elements are used across the Ekata Identity Network. Performance is driven by the real-time processing capabilities of the Ekata Identity Engine, allowing agents to act quickly and confidently. Crucially, the system features direct workflow integrations and deep links, enabling seamless operational flow and high agent productivity by auto-filling review results into existing customer systems.
Pros & Cons
- +Provides a clear, single score for risk which accelerates manual review decisions.
- +Comprehensive global coverage allows effective review of international transactions.
- +Dashboard and reporting tools enable management oversight and workflow optimization.
- +Distance and network risk visualization helps detect subtle fraudulent patterns.
- +Deep workflow integration reduces manual effort and review time.
- −Product updates and feature rollout may be slower for emerging markets.
- −Requires trained analysts to fully utilize all insights, raising operational overhead.
- −Data in certain regions may be inconsistent, impacting accuracy for some transactions.
- −Some advanced analytics features may be overwhelming for smaller teams.
- −May not fully automate review, still requiring significant manual intervention.
Features
Key features
- Global Identity Risk Score
- Provides a 0-500 score for each transaction using real-time global data, machine learning, and network signals to indicate fraud risk.
- Positive and Negative Signals
- Displays weighted positive and negative factors that influenced the identity risk score to explain transaction risk.
- Network Risk Score
- Shows how identity elements are being used online and detects unusual patterns or potential identity misuse.
- Distance Calculation Map
- Visualizes the geographic distance between critical inputs such as IP, billing, and shipping addresses to identify discrepancies.
- Dashboard with Match Statuses
- Allows manual review agents to see match status across name, email, phone, address, and IP for a transaction.
- Advanced Search Options
- Provides multiple search methods to investigate identities and cross-check data points efficiently.
- Reporting & Analytics
- Generates reports on usage, queries, and user activity, with exportable formats for management and analysis.
- Workflow Integration
- Deep links allow auto-filling identity review results into existing platforms to streamline manual review processes.
Additional features
- Identity Risk Score
- Provides a single actionable score for a transaction based on real-time data and machine learning.
- Positive & Negative Signals
- Lists detailed reason codes and their impact on the risk assessment to help reviewers understand decisions.
- Match Statuses
- Displays matching results for core attributes such as name, email, phone, address, and IP.
- Network Risk Score
- Evaluates risk based on historical use of identity elements and online patterns.
- Network Pair Signals
- Shows relationships among identity elements to detect unusual connections or fraud trends.
- Distance Calculation Map
- Measures and visualizes distances between critical data points such as IP, billing, and shipping addresses.
- Six Search Options
- Enables multiple methods of searching identity information to verify customers.
- Admin User Management
- Provides role management, user invites, and permission control for review teams.
- Usage & Query Reports
- Offers graphs, lists, and exportable data on queries and team activity.
- Deep Link Workflow Integration
- Connects results directly into platforms to minimize manual data entry.
- Global Data Coverage
- Leverages a global dataset covering over 200 countries for accurate identity verification.
- Machine Learning & Network Signals
- Enhances fraud detection with predictive analytics and pattern recognition.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Ekata Pro Insight (Identity Review 360)
Ekata Pro Insight (Identity Review 360) is an identity verification software from Ekata that enables agents to assess identity risk, approve good transactions, and investigate fraud on a global scale. It combines Phone Intelligence API, Fake account prevention, Transaction fraud, Manual fraud review, and Promotion abuse support so businesses can effectively mitigate fraud risks. This software assists organizations in identifying fraudulent activities and ensuring legitimate transactions. It offers a comprehensive view of customer identities by using real-time data and advanced analytics. Key capabilities: Phone Intelligence API Fake account prevention Transaction fraud Manual fraud review Promotion abuse Best for: businesses that need to assess identity risk and prevent fraudulent transactions.
Ekata Pro Insight (Identity Review 360) Details
Ekata Pro Insight (Identity Review 360)'s In-App Market Place
Does Ekata Pro Insight (Identity Review 360) have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Provides a clear, single score for risk which accelerates manual review decisions.
- Comprehensive global coverage allows effective review of international transactions.
- Dashboard and reporting tools enable management oversight and workflow optimization.
- Distance and network risk visualization helps detect subtle fraudulent patterns.
- Deep workflow integration reduces manual effort and review time.
- Product updates and feature rollout may be slower for emerging markets.
- Requires trained analysts to fully utilize all insights, raising operational overhead.
- Data in certain regions may be inconsistent, impacting accuracy for some transactions.
- Some advanced analytics features may be overwhelming for smaller teams.
- May not fully automate review, still requiring significant manual intervention.
Ekata Pro Insight (Identity Review 360)'s Support Options
Email Address
support@ekata.comContact
888-308-2549Ekata Pro Insight (Identity Review 360)'s Alternatives
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