About Elina
Elina is a hospitality management software from Mews that enables automation to boost revenue and enable notable guest experiences. It combines features such as reliable property management, real-time data insights, and customizable guest communications, so hotel operators can efficiently manage their operations and improve customer satisfaction. Mews serves over 12,500 customers, making it a trusted choice among hoteliers. The platform supports cloud-native architecture, ensuring accessibility and scalability for businesses of all sizes. Key capabilities: property management data analytics guest engagement channel management billing and invoicing Best for: hotel operators that need a comprehensive solution for managing hospitality operations and improving guest experiences.
Elina is a cloud based property management and reservations system created to help hotels, serviced apartments, vacation rentals, and similar accommodation businesses manage their operations more efficiently by bringing reservations, guest profiles, billing, channel distribution, direct bookings, and reporting into one unified platform. Its design focuses on saving time, increasing revenue, and automating everyday tasks so teams can concentrate more on guest experience and less on manual administration. The system includes an interactive calendar with auto allocation tools, dashboards with real time data, dynamic rate and revenue management, flexible invoicing, and secure payment processing, as well as an integrated channel manager that connects to thousands of booking sites to synchronise availability and rates across multiple sales channels, reducing double bookings and boosting online visibility. Elina also supports online check‑in, guest communication tools with automated emails at key stages of a stay, detailed guest and company profiles to personalise services and upsell opportunities, and dozens of built‑in reports to help owners and managers track occupancy, revenue, and performance trends.
Pros & Cons
- +All‑in‑one cloud design lets staff manage reservations, check‑ins, payments, and guest data from anywhere.
- +Extensive channel connectivity increases property visibility and potential bookings.
- +Automation reduces manual tasks like calendar updates, invoicing, and guest communication.
- +Detailed reporting and dashboards provide managers with real‑time insights into revenue, occupancy, and reservations.
- +Strong support and onboarding help teams adopt the system smoothly.
- −Pricing is customised and not publicly listed, requiring contact with the vendor.
- −Cloud dependency means reliable internet is essential; offline capabilities are limited.
- −Advanced automation features require time and training to configure.
- −Smaller or niche properties may not need all features, making simpler PMS more cost‑effective.
- −Independent performance validation is harder to gauge due to limited public user reviews.
Features
Key features
- Cloud‑Based Property Management System; A comprehensive PMS for hotels, serviced apartments, vacation rentals, and corporate housing, centralising reservations, guest data, payments, and daily operations.
- Channel Manager and Booking Engine; Syncs availability and rates across thousands of online travel platforms and supports direct bookings to increase revenue.
- Automated Guest Communication; Sends pre‑arrival messages, confirmations, payment links, and triggered campaigns to enhance engagement.
- Dynamic Rate and Revenue Tools; Enables flexible rate plans and automated pricing updates to optimise revenue performance.
- Reporting and Dashboards; Over 40 real‑time reports covering reservations, revenue, invoicing, occupancy trends, and operational insights.
Additional features
- Reservation and Calendar Management; Create, move, split, and manage bookings with visual calendars and automated allocation.
- Guest, Company, and Group Profiles; Store detailed guest history, company accounts, and group bookings to personalise service and streamline billing.
- Payments and Invoicing; Automate deposits, payment links, invoicing, tax handling, and gateway integrations for secure transactions.
- Online Check‑In and Self‑Service; Options to collect ID, payments, and guest details before arrival.
- Integrations and APIs; Connect with third‑party apps via REST, XML, or SOAP to extend automation and data exchange.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Elina
Elina is a hospitality management software from Mews that enables automation to boost revenue and enable notable guest experiences. It combines features such as reliable property management, real-time data insights, and customizable guest communications, so hotel operators can efficiently manage their operations and improve customer satisfaction. Mews serves over 12,500 customers, making it a trusted choice among hoteliers. The platform supports cloud-native architecture, ensuring accessibility and scalability for businesses of all sizes. Key capabilities: property management data analytics guest engagement channel management billing and invoicing Best for: hotel operators that need a comprehensive solution for managing hospitality operations and improving guest experiences.
Elina Details
Elina's In-App Market Place
Does Elina have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), HKD (HK$), DKK (kr), SEK (kr), NOK (kr), ZAR (R), PLN (zł), CZK (Kč), RUB (₽), CNY (¥)
Pros & Cons
- All‑in‑one cloud design lets staff manage reservations, check‑ins, payments, and guest data from anywhere.
- Extensive channel connectivity increases property visibility and potential bookings.
- Automation reduces manual tasks like calendar updates, invoicing, and guest communication.
- Detailed reporting and dashboards provide managers with real‑time insights into revenue, occupancy, and reservations.
- Strong support and onboarding help teams adopt the system smoothly.
- Pricing is customised and not publicly listed, requiring contact with the vendor.
- Cloud dependency means reliable internet is essential; offline capabilities are limited.
- Advanced automation features require time and training to configure.
- Smaller or niche properties may not need all features, making simpler PMS more cost‑effective.
- Independent performance validation is harder to gauge due to limited public user reviews.
Elina's Support Options
Email Address
support@elina-pms.comDocumentation
https://www.elinapms.com/documentation/Elina's Alternatives
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