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0(0 reviews)
Software Status:Discontinued

About Ellie

Ellie is a software platform from Ellie that provides comprehensive solutions for mental health and wellness. It includes features such as electronic health records, telehealth services, and billing management so that providers can efficiently manage patient care and administrative tasks. The platform is designed to support various aspects of practice management, enabling healthcare professionals to focus on delivering quality care. Ellie also offers tools for appointment scheduling and client engagement, ensuring effective communication between providers and patients. Key capabilities: electronic health records telehealth services billing management appointment scheduling client engagement Best for: mental health professionals that need to manage client information and simplify administrative processes.

Ellie Details

Vendor
Ellie
Year Launched
2004
Location
San Francisco, California
Deployment
Training Options
demo, account manager, community
Countries Served
All countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Hindi.
Users
Administrator, Customer Service Agent, Sales Representative, Marketing Specialist, Human Resources Manager, Tech Support Specialist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Artificial Intelligence, Chatbot, Live Chat

Ellie's In-App Market Place

Does Ellie have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), INR (₹)

Pros & Cons

  • Provides customer support 24/7 without the need for human intervention
  • Can handle multiple customer inquiries simultaneously
  • Improves response time and customer satisfaction
  • Reduces human error in responses
  • Learns from interactions to continuously improve its accuracy and efficiency
  • Limited customization options for user interactions
  • Lack of integration with popular messaging platforms like WhatsApp and Facebook Messenger
  • High pricing plans compared to competitors with similar features
  • Limited language support, primarily English-speaking only
  • No offline mode available, reliance on internet connection for functionality

Ellie's Support Options

Email Address

support@ellie.com

Ellie's Alternatives