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Energy & Utilities Cloud

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About Energy & Utilities Cloud

Energy & Utilities Cloud is a software platform from Salesforce that supports the energy and utilities sector. It combines personalized service, unified customer data, and business agility to help organizations adapt to the future of energy. This platform provides features such as Timesheet & Labor Cost improvement, Tariff Comparison, and AI-powered automation to grow revenue through trusted data and relationships. Organizations can also improve their cost to serve while delivering flawless experiences and operations. Key capabilities: personalized service unified customer data AI-powered automation Timesheet & Labor Cost improvement Tariff Comparison Best for: energy and utilities companies that need to improve service efficiency and operational effectiveness.

Energy & Utilities Cloud Details

Vendor
Salesforce
Year Launched
2020
Location
San Francisco, California
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Russian, Japanese, Chinese
Users
Energy Analysts, Utility Managers, Oil and Gas Operators, Energy Efficiency Consultants, Renewable Energy Project Managers.
Industries Served
Energy Management, Oil and Gas, Utility Billing, Utility Management Systems
Tags
Energy Management, Oil and Gas, Utility Billing, Utility Management Systems

Energy & Utilities Cloud's In-App Market Place

Does Energy & Utilities Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Cny (¥), Sek (Kr), Nok (Kr), Dkk (Kr), Rub (₽), Thb (฿), Inr (₹), Ils (₪), Sar (﷼)

Pros & Cons

  • Combines CRM, field service, and analytics in one unified platform.
  • Empowers customers with self-service tools and personalized experiences.
  • Supports sustainability tracking and ESG reporting for energy providers.
  • Built on Salesforce, ensuring scalability and ecosystem integration.
  • Includes predictive AI to optimize maintenance and resource planning.
  • Offers real-time visibility into outages, consumption, and service metrics.
  • Implementation may require significant customization and integration effort.
  • Learning curve for teams unfamiliar with Salesforce ecosystem.
  • Mobile functionality may vary depending on device and configuration.
  • Advanced features may depend on additional Salesforce licenses.
  • Customization of dashboards and portals may require technical expertise.

Energy & Utilities Cloud's Support Options

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