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Engage Local

by Engage Local · Since 2018
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Active1+ countriesCloud
Quick facts
VendorEngage Local
Year launched2018
StatusActive
Location845 E 1200 S, Orem, Utah 84097, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About Engage Local

Engage Local is a reputation management software from Engage Local that helps local companies attract local customers and improve their search rankings through reviews. It provides automated review requests, higher rankings that get businesses found faster, and increased calls, walk-ins, and online traffic so users can gain a competitive edge in their market. The platform focuses on protecting and improving online reputations while simplifying the review management process. Users can request demos to understand the functionality better. Key capabilities: automate review requests improve search rankings increase customer traffic protect online reputation competitive market insights Best for: local businesses that need to improve their online presence and manage customer reviews efficiently.

Engage Local is a powerful software designed to help businesses manage their online reputation and customer reviews effectively. With its standout features such as review monitoring, response management, and sentiment analysis, Engage Local offers a comprehensive solution for businesses looking to enhance their customer experience and reputation management strategy. The user interface of Engage Local is intuitive and user-friendly, making it easy for users to navigate and access key functionalities. The dashboard is well-organized, providing a clear overview of all reviews and customer feedback. Additionally, the design elements are sleek and modern, enhancing the overall user experience. One of the core functionalities that sets Engage Local apart from its competitors is its sentiment analysis tool. This feature allows businesses to easily identify positive and negative feedback from customers, enabling them to respond promptly and address any issues effectively. The sentiment analysis tool also helps businesses track trends and patterns in customer feedback, providing valuable insights for improving their products or services. In terms of performance, Engage Local is fast, efficient, and reliable, even when handling large datasets or complex operations.

Pros & Cons

What users like
  • +Automates lifecycle of review acquisition.
  • +Reputation Guard protects public view.
  • +Fully omni-channel (email, SMS, QR, web, widgets).
  • +Central dashboard + mobile access.
What users flag
  • English-only, USD-only; limited global support.
  • No formal integrations/API with CRMs or ERPs.
  • Missing multi-language/social support for non-English markets.
  • No in-app marketplace or third-party extensions.

Features

Key features

Online Reviews
Send automated requests for reviews or feedback via various channels (email, text, social, print).
Better Rankings
Helps improve online rankings.
Engage Paths
Create automated engagement pathways.
More Referrals
Designed to increase online and offline referrals.

Additional features

Reputation Guard
Protects online reputation.
Higher Retention
Creates automated and meaningful ongoing touchpoints with customers to improve retention.
Centralized Messaging
View all online messaging in one centralized command center.
Customer Reminders
Create automated messaging to remind customers.
Sentiment Surveys
Keep a pulse on customer sentiment.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

BASIC

USD 109

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

Englis

Billing currencies

🇺🇸USD

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