Engagement Hub logo

Engagement Hub

by My Business App · Since 2014
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMy Business App
Year launched2014
StatusActive
Location45 Evans Street, Balmain, Sydney, NSW 2041, Australia
Countries servedGlobal
Languages11
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Engagement Hub

Engagement Hub is a collaboration platform from My Business App that provides tools for team communication and project management. It combines document sharing, task assignment, and real-time messaging so teams can work together more effectively. The platform allows users to create custom workflows and set deadlines for tasks, helping ensure accountability and transparency. Additionally, it supports integrations with third-party applications and offers reporting features to track project progress. Key capabilities: document sharing task management real-time communication custom workflows reporting tools Best for: organizations that need a centralized solution for team collaboration and project oversight.

Engagement Hub, meticulously developed by My Business App Pty. Ltd. in Balmain, NSW, Australia, stands as a sophisticated all-in-one community engagement platform crafted to empower organizations across government, education, and social research sectors to collaborate on decision-making, manage interactions, and derive actionable insights, serving as a vital tool for over a million global users, from federal governments to small local entities. Australian-owned and hosted, it emerges as the only complete engagement solution on the market, integrating over 38 interactive tools with a robust stakeholder relationship management (SRM) system, as Dr. Bec Jenkinson from the University of Queensland commends its ability to extend research reach and foster ongoing communities, enhancing participation beyond traditional methods. With its proprietary SaaS framework, Engagement Hub streamlines consultation processes, positioning itself as an indispensable asset for driving meaningful collaboration and data-driven outcomes with unparalleled efficiency and impact.

Pros & Cons

Pros
  • ✅ User-Friendly & Well-Designed – Easy to navigate with a clean interface.
  • ✅ Powerful Stakeholder Management – Integrated tools for user segmentation, reporting, and direct communication.
  • ✅ Strong Customer Support – Responsive IT team and willingness to implement user feedback.
  • ✅ Flexible Engagement Options – Supports various consultation needs, including private member access.
  • ✅ Cost-Effective – More affordable than competitors with a reasonable setup cost.
Cons
  • ❌ Navigation Issues – Some users found the platform difficult to use despite training.
  • ❌ Manual Data Uploading – Content cannot be easily transferred between projects.
  • ❌ Clunky Reports & Dashboard – Some reporting features are not intuitive or need improvement

Features

Key features

Stunning Sites

Crafts responsive, branded engagement sites, enhancing appeal effortlessly.

Consultative Tools

Offers 38+ interactive tools, fostering participation seamlessly.

SRM System

Manages community interactions centrally, streamlining engagement effectively.

One-Click Reporting

Generates instant reports and trends, driving insights reliably.

Integration

Links with Outlook and Azure AD, boosting workflow instantly.

Task Management

Coordinates internal tasks, improving efficiency accurately.

Dedicated Support

Provides 24/7 assistance, ensuring success precisely.

Additional features

10 All Features
Stunning Sites

Builds versatile, responsive websites with custom URLs, enhancing visibility dynamically.

Consultative Tools

Features 38+ tools like polls and forums, encouraging collaboration seamlessly.

SRM System

Centralizes stakeholder profiles and segmentation, managing interactions effectively.

One-Click Reporting

Delivers detailed insights with sentiment analysis, informing decisions reliably.

Integration

Connects with Microsoft tools and APIs, unifying systems instantly.

Task Management

Assigns and tracks tasks with notifications, streamlining workflows accurately.

Dedicated Support

Offers 24/7 help desk and expert advice, supporting users consistently.

Communication Tools

Includes newsletters and emails, engaging stakeholders effortlessly.

Security Compliance

Ensures GDPR and accessibility standards, protecting data precisely.

Content Management

Manages news, documents, and media, enriching sites effectively.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
5
Billing currencies

Interface languages

EnglishSpanishFrenchGermanDutchItalianPortugueseSwedishDanishNorwegianFinnish.

Billing currencies

🇦🇺AUD🇳🇿NZD🇬🇧GBP🇺🇸USD🇪🇺EUR

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