About Engati
Engati is a customer use software/platform from Avniro Group that drives revenue growth across the customer use lifecycle. It combines AI Assistants, personalized customer journeys, and conversion improvement so users can improve customer engagement and satisfaction. Engati’s AI native capabilities allow businesses to offer tailored experiences, improving how they nurture leads and convert them into loyal customers. The platform supports various industries, providing solutions that revolutionize traditional methods of customer interaction. Key capabilities: AI Assistants Personalized Customer Journeys Conversion improvement Multi-Channel Support Analytics and Reporting Best for: businesses that need to improve customer engagement and revenue generation.
Engati Details
Engati's In-App Market Place
Does Engati have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Inr (₹)
Pros & Cons
- Feature-Rich Platform: Offers numerous functionalities, including integration with various chat apps.
- Ease of Use: Intuitive for users with logical understanding, enabling quick chatbot building without extensive coding knowledge.
- Multichannel Deployment: Supports publishing across multiple platforms (WhatsApp, Messenger, Instagram, etc.).
- Customizable and Adaptable: Learns and adapts to different contexts for various use cases.
- Excellent Customer Support: Friendly and prompt assistance from the support team.
- Complex Feature Access: Some core features require contacting customer support to access or modify.
- Buggy Mobile App: Reported issues with app freezing and lack of agent notifications for customer interactions.
- Onboarding Issues: Delays during the onboarding process; timeline starts upon payment, not deployment.
Engati's Support Options
Email Address
contact@engati.com