Engin logo

Engin

0(0 reviews)
Software Status:N/A

About Engin

Engin is a communication software from Salesforce that provides tools for managing and improving customer interactions. It includes features such as messaging, call tracking, and analytics so users can analyze performance and improve client relationships. Engin facilitates real-time communication and offers insights into customer behavior, helping teams to respond effectively to inquiries. Its integration with Salesforce's broader ecosystem allows for a more cohesive approach to customer service. Key capabilities: messaging call tracking analytics performance monitoring customer insights Best for: customer service teams that need to manage and analyze communication effectively.

Engin Details

Vendor
Salesforce
Year Launched
Location
The Landmark @ One Market Street, San Francisco, CA 94105, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch
Users
Data Entry Specialist, Data Analyst, Project Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
Data Entry, Salesforce

Engin's In-App Market Place

Does Engin have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

11

Mini Apps

Data Loader: Data Loader is a powerful client application for the bulk import or export of data. It can be used to insert

update

delete

or export Salesforce records.

AddressTools: AddressTools is a suite of data quality tools that helps Salesforce users improve the quality of their address data. It can validate

verify

standardize

and correct addresses in real-time.

DataCleaner: DataCleaner is a data quality tool that helps Salesforce users clean

standardize

and de-duplicate their data. It can identify and resolve data quality issues to improve data accuracy and reliability.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), KRW (₩), INR (₹), RUB (₽), BRL (R$), MXN ($), SGD ($), HKD ($)

Pros & Cons

  • Integration with Salesforce CRM for seamless data entry
  • Customizable data entry forms for specific use cases
  • Automated data validation to ensure accuracy
  • Ability to input large amounts of data efficiently
  • Real-time updates and synchronization with the Salesforce platform
  • Steep learning curve for users unfamiliar with Salesforce platform
  • Limited customization options for data entry forms and layouts
  • High monthly subscription cost for small businesses or solo users
  • Difficulty in integrating with other non-Salesforce applications
  • Slow response time when working with large datasets or complex queries

Engin's Support Options

Engin's Alternatives