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ENGINE4.SERVICE

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Software Status:Active

About ENGINE4.SERVICE

ENGINE4.SERVICE is a service management software from Mobile Function that facilitates efficient service delivery and management. It combines support for ticketing, customer relationship management, and reporting so organizations can improve their service operations. The platform allows businesses to track service requests, manage customer interactions, and analyze service performance through comprehensive reporting tools. With features tailored to meet the needs of various industries, users can gain insights into service trends and customer satisfaction. Key capabilities: ticketing system customer relationship management service analytics reporting tools workflow automation Best for: service managers and teams that need to manage service requests and improve customer service engagement.

ENGINE4.SERVICE Details

Vendor
Mobile Function
Year Launched
2011
Location
Niederwiesenstraße 28 D-78050 Villingen-Schwenningen
Deployment
cloud, on premise, windows, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Chinese, Russian, Korean, Arabic, Turkish, Hindi, Polish, Swedish, Norwegian, Danish, Finnish
Users
Field technicians, mobile service engineers, dispatch/operations managers, asset/maintenance managers, service back‑office teams.
Industries Served
Manufacturing, Retail, Healthcare, Finance
Tags
Field Service Management, Work Order Software, Mobile Field App, Offline Field Work, Dispatch & Routing, Digital Service Forms, Asset History, Low‑Code Workflow Platform

ENGINE4.SERVICE's In-App Market Place

Does ENGINE4.SERVICE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), MXN ($), CHF (Fr), SGD (S$), INR (₹), RUB (₽), BRL (R$), KRW (₩), TRY (₺), ZAR (R)

Pros & Cons

  • High customisability with low‑code configuration enables tuning to specific business processes.
  • Strong mobile field support including offline mode, enabling technicians to work in remote areas.
  • Solid scheduling & route optimisation features bolster field dispatch efficiency and resource utilisation.
  • Detailed dashboards and analytics empower management with actionable insights.
  • Suitable for global deployments, multilingual support, and large field teams.
  • Initial implementation may require significant configuration and setup due to depth and flexibility.
  • May be more than needed for very small or simple field operations.
  • Mobile/offline performance depends on device and connectivity quality.
  • Regional localisation (currency, tax, data‑centre location, local support) may require verification if used outside primary markets.

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