Enterprise Communication logo
0(0 reviews)
Software Status:Active

About Enterprise Communication

Enterprise Communication is a communication software from Cisco that supports organizational interaction efficiently. It combines features like messaging, video conferencing, and file sharing so teams can collaborate effectively. Designed for the AI era, it provides critical infrastructure for driving AI advancement across businesses. Users can use Cisco's platform to improve their communication strategies and improve overall productivity. Key capabilities: messaging video conferencing file sharing integration with other tools security features Best for: businesses and organizations that need to facilitate effective communication and collaboration among team members.

Enterprise Communication Details

Vendor
Cisco
Year Launched
Location
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese (Simplified), Korean
Users
Administrator, Call Center Agent, Manager, IT Support, HR Specialist, Marketing Team
Industries Served
Healthcare, Education, Finance, Retail
Tags
Enterprise Communication, Customer Communications Management, Cisco

Enterprise Communication's In-App Market Place

Does Enterprise Communication have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

16

Mini Apps

1. Cisco Webex: A collaboration tool that allows users to schedule and attend online meetings

webinars

and virtual conferences.

2. Cisco Jabber: A unified communications application that enables instant messaging

voice and video calls

screen sharing

and file sharing.

3. Cisco Contact Center: A customer service solution that helps businesses manage customer interactions across multiple channels

including phone

email

chat

and social media.

4. Cisco TelePresence: A high-definition video conferencing system that enables virtual face-to-face meetings between remote participants.

5. Cisco Spark: A team collaboration app that integrates messaging

file sharing

and video conferencing to help teams work together more efficiently.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), HKD (HK$), NOK (kr), MXN (Mex$), SGD (S$), TRY (₺), RUB (₽), INR (₹), BRL (R$), ZAR (R), AED (د.إ), SAR (ر.س), QAR (ر.ق), MYR (RM), IDR (Rp), THB (฿)

Pros & Cons

  • Provides a centralized platform for all communication channels
  • Ensures secure and efficient communication among employees
  • Improves team collaboration and productivity
  • Enables real-time messaging and video conferencing
  • Integrates seamlessly with existing business applications and systems
  • Offers advanced analytics and reporting capabilities for tracking communication metrics
  • Allows for personalized and targeted communication with customers
  • Enhances customer satisfaction and loyalty through customized interactions
  • Steep learning curve for new users
  • Limited customization options for message templates
  • Expensive licensing fees
  • Some users report technical glitches and crashes
  • Lack of integration with other software applications

Enterprise Communication's Alternatives