ERP & CRM logo

ERP & CRM

by EVA Software Solutions · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorEVA Software Solutions
Year launched2014
StatusActive
LocationA223, Eastern Business District, LBS Rd, Bhandup West, Mumbai, Maharashtra 400078.
Countries servedGlobal
Languages1
Integrations2+
Free tier
Free trial
Contact salesYES

About ERP & CRM

ERP & CRM is a software platform from EVA Software Solutions that integrates enterprise resource planning with customer relationship management. It combines financial management, sales tracking, and reporting tools to help businesses manage their operations and customer interactions effectively. This platform supports real-time data access, user-friendly dashboards, and customizable workflows to improve decision-making and operational efficiency. Companies can centralize their processes, reducing data silos and improving collaboration between departments. Key capabilities: financial management sales tracking reporting tools customizable workflows user-friendly dashboards Best for: small to medium-sized enterprises that need to manage operations and customer relationships in one system.

EVA ERP/CRM is a software solution designed to assist businesses in managing customer interactions and streamlining sales processes. While it aims to combine the functionalities of both Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, the available information provides limited details about its specific features and capabilities. The website emphasizes the importance of ease of use, suggesting an intuitive user interface. However, without firsthand experience or user testimonials, it's difficult to assess the actual user-friendliness of the software. Core functionalities likely include lead generation and assignment, tracking customer progress through the sales cycle, maintaining customer history, managing accounts, and monitoring renewals. It also appears to offer service management features, enabling businesses to track sales and service records, resolve customer service incidents, and potentially provide a centralized platform for managing customer service interactions. The software also emphasizes the importance of analytics, suggesting that it may provide tools for viewing trends, drilling down into sales pipeline details, and building customized reports for a thorough analysis of customer behavior and sales performance.

Pros & Cons

What users like
  • +Intuitive and user-friendly interface.
  • +Scalable to fit both small and growing businesses.
  • +Comprehensive feature set covering sales, service, and analytics.
  • +Centralized data storage accessible anytime, anywhere.
  • +Industry-specific solutions like payroll and mobile force management.
What users flag
  • Limited information on global language availability.
  • Unclear pricing structure.
  • Lack of explicit integration options beyond ZOHO tools.
  • No in-app marketplace for add-ons.
  • Limited details on deployment flexibility (e.g., cloud, on-premise).

Features

Key features

1. Ease of Use
Intuitive interfaces and user-friendly experience.
2. Adaptability & Growth
Scalable to accommodate business expansion and changes.
3. Sales Management
Lead tracking, sales cycle monitoring, and renewal management.
4. Service Management
Tracks service records and resolves incidents efficiently.
5. Analytics
Generates detailed reports, trend analysis, and pipeline visualization.

Additional features

1. Customer Interaction Management
2. Centralized Database Access
3. Lead Tracking and Assignment
4. Sales Pipeline Monitoring
5. Service Incident Resolution
6. Analytics and Reporting
7. Employee Attendance Tracking
8. Payroll Management
9. Mobile Force Management Tools

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
15
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR🇲🇽MXN🇸🇬SGD

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