About Evatic Service
Evatic Service is a service management software from Asolvi that simplifies service management for businesses. It includes capable tools for scheduling, invoicing, stock control, and more, so organizations can increase efficiency and reduce costs. Evatic Service supports various industries, providing tailored solutions that address specific needs. The platform offers multi-language support, accommodating users in English, French, German, and Swedish. This versatility makes it suitable for a wide range of service management scenarios. Key capabilities: scheduling invoicing stock control multi-language support industry-specific features Best for: service-oriented businesses that need effective management of their operations.
Evatic offers a comprehensive field-service management platform tailored for companies that manage large numbers of mobile engineers, service contracts, and consumables. Its strength lies in combining scheduling and dispatch tools with contract billing, stock control and mobile engineer workflows — making it especially appropriate for managed print services, equipment servicing, and technical field operations. The newest web-based version modernises the experience and supports mobile devices, real-time routing, GPS mapping and AI-driven knowledge support. While pricing is enterprise-focused and less transparent for smaller firms, the flexibility of deployment—cloud-based and multilingual—makes it suitable for global operations. On the caution side, smaller businesses may face higher implementation costs and need technical resources for integrations. Overall, Evatic presents a robust FSM option when your service organisation requires deep features rather than a lightweight solution.
Pros & Cons
- +Enables full visibility and optimisation of field service operations across mobile, contract, stock and billing workflows.
- +Strong support for service businesses with complex contract and consumables/meter-billing models in industries like MPS and HVAC.
- +Robust scheduling and mapping tools improve resource utilisation, dispatch efficiency and first‐time fix rates.
- +Cloud and mobile capabilities mean field engineers have real-time access, enabling remote service and technician productivity.
- +Multi‐language and multi‐country support make it suitable for global service organisations operating across geographies.
- −Pricing details are not publicly transparent, requiring custom quote which may delay evaluation.
- −Deployment and configuration complexity may require significant vendor involvement and time for larger organisations.
- −Some features (mobile, remote video, advanced modules) may require higher tiers or additional modules.
- −The system, while global, has strong roots in Europe; local regulatory/customisation for non-European markets may be less mature.
- −Extensive feature set may present a steeper learning curve for smaller service businesses with limited technical resources.
Features
Key features
- AI-Powered Support
- AI-based knowledge base that helps technicians diagnose issues faster.
- New Planner / Scheduling
- Drag-and-drop task scheduling and multi-slot task allocation for dispatchers.
- Remote-First Field Service Workflow
- Live video & remote support so engineers can diagnose and fix issues virtually.
- Map & GPS Job Allocation
- Real-time GPS job routing, map views and drag-drop job assignments.
- Contract Administration & Meter Billing
- Automation of service contracts, billing (including meter billing) and price uplifts.
Additional features
- Alerts & Notifications
- automated reminders for tasks, service calls and SLA tracking.
- Business Management Console
- scheduling, support call management, dashboards & reports.
- Stock Control / Inventory Management
- manage parts, consumables, availability tied to service jobs.
- Predictive Maintenance (MIF)
- monitoring field machines (hours, prints, parts status) to schedule preventive actions.
- Smart Toner Management
- automation of consumables dispatch, invoicing and shipment efficiency.
- API & Integrations
- documented API, integration with ERP/CRM systems, external data sources.
- Cloud-Based Deployment
- cloud hosting option for real-time collaboration, mobile access.
- Mobile App & Mobile Working
- field technician mobile app (capture photos/signatures, job history access).
- Multi‐lingual / Multi‐address Support
- system supports multiple languages and address-based language settings.
- Web-Based Service Hub
- browser access for core features, transition from legacy Windows client.
- Contract Administration
- manage fixed-term or open-ended contracts, automate price uplifts and billing frequencies.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Evatic Service
Evatic Service is a service management software from Asolvi that simplifies service management for businesses. It includes capable tools for scheduling, invoicing, stock control, and more, so organizations can increase efficiency and reduce costs. Evatic Service supports various industries, providing tailored solutions that address specific needs. The platform offers multi-language support, accommodating users in English, French, German, and Swedish. This versatility makes it suitable for a wide range of service management scenarios. Key capabilities: scheduling invoicing stock control multi-language support industry-specific features Best for: service-oriented businesses that need effective management of their operations.
Evatic Service Details
Evatic Service's In-App Market Place
Does Evatic Service have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), SEK (kr), NOK (kr), DKK (kr), AUD (A$), CAD (C$), NZD (NZ$), JPY (¥), CHF (CHF)
Pros & Cons
- Enables full visibility and optimisation of field service operations across mobile, contract, stock and billing workflows.
- Strong support for service businesses with complex contract and consumables/meter-billing models in industries like MPS and HVAC.
- Robust scheduling and mapping tools improve resource utilisation, dispatch efficiency and first‐time fix rates.
- Cloud and mobile capabilities mean field engineers have real-time access, enabling remote service and technician productivity.
- Multi‐language and multi‐country support make it suitable for global service organisations operating across geographies.
- Pricing details are not publicly transparent, requiring custom quote which may delay evaluation.
- Deployment and configuration complexity may require significant vendor involvement and time for larger organisations.
- Some features (mobile, remote video, advanced modules) may require higher tiers or additional modules.
- The system, while global, has strong roots in Europe; local regulatory/customisation for non-European markets may be less mature.
- Extensive feature set may present a steeper learning curve for smaller service businesses with limited technical resources.
Evatic Service's Support Options
Email Address
sales@evatic.comContact
+47 73 80 22 00Evatic Service's Alternatives
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