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Evolve IP

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Software Status:Active

About Evolve IP

Evolve IP is a managed IT platform from Evolve IP that focuses on providing AI-powered, secure, and scalable solutions for virtual desktops, security, communications, and more. It includes Managed Cloud Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), and Managed Security services, so IT teams can effectively manage diverse challenges. The platform acts as an IT force multiplier, helping organizations navigate today’s complex IT landscape. With offerings like Managed Detection & Response and Threat Assessment, Evolve IP improves security measures while simplifying IT management. Key capabilities: Managed Cloud DaaS Infrastructure as a Service Managed Security Managed Detection & Response Threat Assessment Best for: IT teams that need reliable solutions to improve operational efficiency and security posture.

Evolve IP Details

Vendor
Evolve IP
Year Launched
2007
Location
630 Allendale Rd. King of Prussia, PA 19406
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
healthcare, finance, education, government
Industries Served
healthcare, finance, education, government
Tags
Unified Communications, Cloud Computing, Virtual Desktop, Contact Center, Business Phone System, Disaster Recovery, Managed Services

Evolve IP's In-App Market Place

Does Evolve IP have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Customer Support: Evolve IP gets high marks for its customer support, with reviewers noting responsiveness, helpfulness, and technical expertise.
  • Ease of Use: The platform is considered easy to use for both administrators and end-users.
  • Reliability: Reviewers report consistent uptime and reliable service.
  • Integration with Microsoft Teams and Cisco Webex: Evolve IP integrates with popular collaboration tools, offering a familiar interface for users.
  • Features: Evolve IP offers a wide range of features, including voicemail, call forwarding, conferencing, and more.
  • International Reach: The service is available in over 50 countries.
  • Customer Support (mixed): While some reviewers praise customer support, others have reported inconsistencies or difficulty getting issues resolved.
  • Admin Control Issues: Some reviewers mentioned limitations on administrative controls compared to traditional phone systems.
  • Licensing Issues: A few reviewers mentioned encountering problems with licensing.
  • Technical Issues: A small number of reviewers reported technical issues with the platform.
  • Reporting: The reporting features seem to be limited according to some users.
  • Admin Portal Interface: The web interface for administration could be more user-friendly according to some reviewers.

Evolve IP's Support Options

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