Eworks Manager logo

Eworks Manager

by ClearCourse · Since 1995
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ActiveAvailable globallyCloud
Quick facts
VendorClearCourse
Year launched1995
StatusActive
Location11 Peter Street, South Central, Manchester, M2 5QR, GB
Countries servedGlobal
Languages7
Integrations5+
Free tierN/A
Free trialYES
Contact salesYES

About Eworks Manager

Eworks Manager is a field management software from ClearCourse that helps manage all estimates, job scheduling, purchase orders, and invoices in one platform. It provides CRM and sales management, job planning and management, and features to convert more estimates into actual jobs, allowing for efficient project tracking and financial oversight. The software is designed for businesses looking to simplify their operations and improve communication with team members and clients. It includes a mobile app for on-the-go access, a dedicated support line, and comprehensive reporting capabilities. Key capabilities: job scheduling invoice management estimate conversion mobile access customer support Best for: businesses that need to manage diverse field operations efficiently.

Eworks Manager by ClearCourse is an all-in-one Field Service Management (FSM) software solution tailored to help service-based businesses streamline operations, enhance communication, and improve productivity. Its primary purpose is to manage every aspect of a mobile workforce — from job scheduling and dispatching to invoicing and reporting. Designed for industries such as construction, electrical, HVAC, plumbing, and maintenance services, Eworks Manager provides comprehensive tools including job tracking, customer relationship management (CRM), time management, asset tracking, and real-time reporting. The user interface of Eworks Manager is clean and intuitive, offering a logical layout that simplifies navigation. The dashboard presents key performance indicators, active jobs, and technician availability in an easily digestible format. The color-coded scheduling calendar and drag-and-drop functionality make it effortless for office staff to assign and monitor tasks. The mobile app mirrors this simplicity, enabling technicians to receive job updates, upload photos, collect digital signatures, and complete reports on-site with minimal effort. Eworks Manager’s functionality is extensive and well-suited for modern service teams.

Pros & Cons

Pros
  • It effectively manages the entire workflow from initial estimate to final invoice within a single system.
  • Features like offline mode, mobile work orders, and route optimization empower the mobile workforce.
  • The ability to digitize documents and complete work electronically significantly reduces reliance on paper.
  • The dedicated 12-week onboarding process ensures all teams receive full training and support to achieve adoption.
  • The system works as a standalone finance solution or integrates with major accounting software like Quickbooks and Xero.
Cons
  • The extensive list of features and capabilities may suggest a considerable initial learning curve.
  • The mandatory 12-week onboarding process indicates a required, albeit guided, setup time commitment.
  • As an all-in-one comprehensive system, it may be a higher investment than smaller, more modular software solutions.
  • Full business operation relies heavily on the stability and success of integrating various business functions into one system.
  • The extensive features might be overwhelming or unnecessary for very small, non-complex field service businesses.

Features

Key features

12-Week Onboarding Process

A structured, weekly check-in process ensures users get fully operational on the software quickly with all training and support included.

Route Planning & Optimization

The system automatically manages and optimizes job scheduling based on technician availability, travel distance, and range to ensure efficiency.

No Signal No Problem (Offline App)

The mobile application allows field workers to complete all job-related tasks even without a cell signal, syncing data when a connection is restored.

Social Distancing Job Approvals

Offers multiple, contactless methods for customers to approve job completion on-site, adhering to social distancing guidelines.

All-in-One Finance/Invoice Integration

Provides a full-featured invoicing module that can manage customers, suppliers, and banking, and integrates seamlessly with major platforms like Sage, Quickbooks, and Xero.

Customize Your Documents

Allows the digitization of all your existing business documents, adapting the system to your current working practices instead of forcing a change.

Additional features

Convert more Estimates

Easily creates, duplicates, customizes, and sends estimates, which can be converted to work orders or invoices with one click.

Social Distancing Features

Provides contactless job approval methods, such as digital forms or remote approval, to maintain safety protocols.

Job/Workforce Job Planning and Management

Provides real-time tracking and access to detailed job information to reduce administrative burden and track performance.

Route Planning & Optimization

Automates scheduling and assigns the correct technician to the correct job at the correct time based on factors like distance.

Project Planning

Allows users to group related jobs and set cost limits to track project profitability from cost to completion.

No Signal No Problem (Offline App)

The mobile app enables continuous work progress by functioning fully even when there is no cellular service.

Customize Your Documents

Digitize existing paperwork into the system, allowing field workers to use familiar documents electronically.

Finance/Admin Finance and Invoice Integration

Includes an invoicing module that can manage financial activities or integrate with external systems like Sage, Quickbooks, and Xero.

Expenses Tracking

Allows employees to create billable or non-billable expenses from the app or admin system and assign them to a project or invoice.

Smart Reporting

Offers a comprehensive suite of reports, including job summaries, profitability reports, and user timesheets, for informed decision-making.

Dashboard Overview

Provides an at-a-glance, real-time view of daily operations, pending tasks, projects, and priority items.

Easy Customization

Allows easy setup and the addition of custom fields to adjust the system to fit specific workflow requirements.

Secured Data Guarantees the safety and security of all business data within the platform.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
19
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianDutchPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇦🇪AED🇳🇿NZD🇯🇵JPY🇭🇰HKD🇨🇭CHF🇸🇬SGD🇸🇪SEK🇩🇰DKK🇳🇴NOK🇿🇦ZAR🇵🇱PLN🇮🇳INR🇧🇷BRL🇨🇳CNY

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