Excellon Dealer Management System logo

Excellon Dealer Management System

by Excellon Software · Since 2000
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ActiveAvailable globallyCloud
Quick facts
VendorExcellon Software
Year launched2000
StatusActive
LocationPlot 21, IT Park, 4th Floor, Gayatri Nagar, Nagpur - 440 022 (India).
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About Excellon Dealer Management System

Excellon Dealer Management System is a management software from Excellon Software designed for auto businesses. It provides inventory management, sales tracking, and customer relationship management so that dealers can effectively manage their operations. The system supports real-time reporting and analytics, allowing businesses to make data-driven decisions. Excellon Dealer Management System is built to simplify processes across various departments, helping dealers improve efficiency and service quality. Key capabilities: inventory management sales tracking customer relationship management reporting and analytics multi-location support Best for: auto dealers that need a comprehensive solution to manage their dealership operations effectively.

Excellon Dealer Management System (DMS) is a cloud-based software solution designed to enhance operational efficiency in the automotive industry. Launched in 2000 by Excellon Software, the DMS aims to streamline various dealership processes such as sales, service, inventory management, and customer relationship management (CRM). By integrating cutting-edge technology, Excellon provides automotive businesses with the tools they need to improve profitability, reduce operational complexities, and stay competitive in an increasingly dynamic market. The platform is especially tailored to cater to the needs of automotive dealerships, service centers, and distributors, offering a comprehensive suite of modules that drive operational success. The user interface of Excellon DMS stands out for its simplicity and intuitiveness. Despite being a feature-rich software, it’s designed with usability in mind, making it easy for both tech-savvy and non-technical users to navigate. The interface is clean, with a well-organized layout that minimizes unnecessary steps and reduces the learning curve. The platform’s intuitive navigation ensures that users can quickly access the tools they need, whether it's managing vehicle inventory, processing sales transactions, or handling customer service requests.

Pros & Cons

What users like
  • +Cloud-based Infrastructure: Excellon DMS offers cloud-based deployment, enabling dealerships to access their data and manage operations from anywhere, ensuring flexibility and scalability.
  • +User-Friendly Interface: The software is designed with a simple and intuitive interface, which reduces the learning curve and improves user adoption across dealership staff.
  • +Comprehensive Functionality: With modules for CRM, inventory management, vehicle procurement, after-sales service, and finance management, Excellon DMS provides an all-in-one solution to streamline dealership operations.
  • +Advanced Analytics: The platform includes built-in analytics and business intelligence tools, offering valuable insights into dealership performance, customer behavior, and market trends to make data-driven decisions.
  • +Customization: Excellon DMS is highly customizable to suit the unique needs of each dealership, from sales workflows to reporting and dashboard preferences.
  • +Integration Capabilities: The software seamlessly integrates with third-party applications and systems, providing a cohesive ecosystem for dealership management.
  • +Scalable and Efficient: The system is capable of handling large datasets and complex operations, making it suitable for both small dealerships and large-scale automotive enterprises.
  • +Excellent Customer Support: Excellon provides strong customer support with timely responses, tutorials, guides, and resources to help users troubleshoot and resolve issues.
What users flag
  • Learning Curve for New Users: While the interface is user-friendly, some users may still face a learning curve due to the system’s wide range of features and functionalities, particularly if they are new to dealer management systems.
  • Customization May Require Technical Expertise: While customization is a strength, configuring the system to meet very specific dealership needs may require technical expertise or external support.
  • Dependence on Internet Connectivity: Since the system is cloud-based, any disruption in internet connectivity can impact access to the platform, especially in regions with unreliable internet infrastructure.
  • Initial Setup Time: The implementation of Excellon DMS may take time, especially for dealerships with complex operations or large amounts of data to migrate.

Features

Key features

Cloud-Based Infrastructure
Excellon DMS utilizes cloud technology to provide seamless accessibility and scalability. This allows automotive dealerships to manage their operations from anywhere, at any time, without being tied to traditional on-premises systems.
Mobility Solutions
Excellon DMS includes robust mobility features, enabling dealership staff and sales personnel to access critical data, perform tasks, and manage operations on the go, which enhances agility and responsiveness.
Advanced Analytics
The software is equipped with powerful analytics tools that provide dealerships with valuable insights into their operations, customer behavior, market trends, and other key business metrics, helping drive informed decision-making.
User-Friendly Interface
Despite its advanced functionality, the system is known for its intuitive and easy-to-use interface, reducing the learning curve and maximizing productivity for dealership staff.
Customization & Integration
Excellon DMS is highly customizable, allowing automotive dealerships to tailor the platform to their specific needs. The system also integrates seamlessly with other essential systems, including Exact GST and third-party applications, ensuring smooth workflows.
CRM 360° Software
A comprehensive CRM system that helps manage leads, customer relationships, and track sales. It uses AI to provide personalized customer experiences and facilitate self-service models for customers to stay updated about the dealership's offerings.
Auto Sales & Procurement Management
This feature helps manage the dealership’s inventory of vehicles, optimizing procurement processes, and tracking sales pipeline performance.
Spares Management
Efficient management of spare parts and inventory ensures that dealerships can track stock levels and manage orders in real-time, ensuring no shortages and improving customer service.
After-Sales Management
This module streamlines service operations, enabling service advisors, technicians, and managers to efficiently handle customer requests, repairs, and after-sales services while improving communication and customer satisfaction.
Finance Management
The finance module supports financial transactions within the dealership, ensuring smooth operations and compliance with regulations. It aids in managing budgets, invoices, payments, and overall financial health of the dealership.
Actionable Intelligence
Built-in business intelligence tools and industry-specific analytics dashboards provide insights into dealership performance across all modules, offering a comprehensive overview for senior management.

Additional features

Cloud-Based Infrastructure
Excellon DMS utilizes cloud technology to provide seamless accessibility and scalability. This allows automotive dealerships to manage their operations from anywhere, at any time, without being tied to traditional on-premises systems.
Mobility Solutions
Excellon DMS includes robust mobility features, enabling dealership staff and sales personnel to access critical data, perform tasks, and manage operations on the go, which enhances agility and responsiveness.
Advanced Analytics
The software is equipped with powerful analytics tools that provide dealerships with valuable insights into their operations, customer behavior, market trends, and other key business metrics, helping drive informed decision-making.
User-Friendly Interface
Despite its advanced functionality, the system is known for its intuitive and easy-to-use interface, reducing the learning curve and maximizing productivity for dealership staff.
Customization & Integration
Excellon DMS is highly customizable, allowing automotive dealerships to tailor the platform to their specific needs. The system also integrates seamlessly with other essential systems, including Exact GST and third-party applications, ensuring smooth workflows.
CRM 360° Software
A comprehensive CRM system that helps manage leads, customer relationships, and track sales. It uses AI to provide personalized customer experiences and facilitate self-service models for customers to stay updated about the dealership's offerings.
Auto Sales & Procurement Management
This feature helps manage the dealership’s inventory of vehicles, optimizing procurement processes, and tracking sales pipeline performance.
Spares Management
Efficient management of spare parts and inventory ensures that dealerships can track stock levels and manage orders in real-time, ensuring no shortages and improving customer service.
After-Sales Management
This module streamlines service operations, enabling service advisors, technicians, and managers to efficiently handle customer requests, repairs, and after-sales services while improving communication and customer satisfaction.
Finance Management
The finance module supports financial transactions within the dealership, ensuring smooth operations and compliance with regulations. It aids in managing budgets, invoices, payments, and overall financial health of the dealership.
Actionable Intelligence
Built-in business intelligence tools and industry-specific analytics dashboards provide insights into dealership performance across all modules, offering a comprehensive overview for senior management.
Cloud-Based Platform
Allows remote access and seamless scalability, ensuring dealerships can manage their operations from anywhere.
Mobility Solutions
Enables staff to perform tasks and access data from mobile devices, increasing flexibility and responsiveness.
Advanced Analytics
Provides detailed insights into customer behavior, sales, market trends, and operational efficiency for data-driven decision-making.
User-Friendly Interface
Simplifies complex workflows, reducing the training time for staff and improving efficiency across all departments.
Customization Options
Allows dealerships to tailor the software to their specific needs, from user preferences to workflow processes.
Integration Capabilities
Seamlessly integrates with third-party systems like Exact GST and other enterprise applications to create an interconnected ecosystem.
CRM 360°
A complete customer relationship management system that helps manage leads, customer engagement, and sales pipeline with AI-powered personalization.
Vehicle Inventory Management
Helps dealerships track and manage vehicle stock, optimize procurement processes, and ensure the availability of popular models.
Spares Inventory Management
Keeps track of spare parts in real-time, optimizing stock levels and ensuring timely availability for service needs.
After-Sales Services
Streamlines service department operations, including scheduling, repairs, warranty management, and customer communication.
Finance Management
Handles all financial aspects of dealership operations, including invoices, payments, taxes, and regulatory compliance.
Business Intelligence (BI) & Reporting
Provides actionable intelligence through dashboards and reports, enabling management to evaluate performance and identify opportunities for growth.
Dealer & Service Network Management
Helps manufacturers, franchisors, and service centers manage their networks and improve communication between dealers and service teams.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
6
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇧🇷BRL🇦🇪AED

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