ezReferral logo

ezReferral

by ezReferral · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorezReferral
Year launched2014
StatusActive
Location140, 8627 - 91 Street NW, Edmonton, AB T6C 3N1, CA
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact sales

About ezReferral

EzReferral is a referral management software from ezReferral that helps organizations manage and track referral processes. It provides features such as real-time tracking, integrated communication tools, and customizable reporting so users can efficiently monitor referrals. The platform is designed to facilitate better collaboration between referral sources and recipients while ensuring data accuracy and completeness. It includes tools for managing referral statuses, sending notifications, and generating detailed reports, aiding in decision-making. Key capabilities: real-time tracking integrated communication tools customizable reporting referral status management notification system Best for: healthcare providers and professionals that need to manage patient referrals effectively.

ezReferral is a cloud‑based medical referral management system designed to simplify how healthcare providers send, receive, track, and manage patient referrals. According to the ezReferral.org platform, it helps clinics streamline referral intake and triage, ensuring cases are prioritized correctly and nothing “falls through the cracks”. The system provides a centralized database where referrals can be categorized by urgency, type, and status, enabling efficient follow‑up and improved workflow visibility. The ezReferral.care site emphasizes that the platform is built to close the gap between primary care providers and specialists, ensuring patients receive timely care through a user‑friendly digital process. It supports a wide range of specialties—including cardiology, neurology, OB‑GYN, oncology, and physical therapy—making it suitable for multi‑disciplinary networks. The platform replaces outdated fax‑based referral workflows with a secure, digital, audit‑tracked system. ezReferral.org highlights that every referral step is logged, creating a full audit trail and improving accountability. It also integrates with EHR/EMR systems, reducing manual data entry and minimizing errors.

Pros & Cons

What users like
  • +Secure, HIPAA‑compliant referral management replacing fax‑based systems easily
  • +Referral tracking dashboard shows status from creation through appointment scheduling
  • +Audit trail for referrals helps with compliance and record‑keeping accountability
  • +Integrates with many EMR/EHR systems for smoother clinic workflows
  • +Simplifies communications between referring providers, specialists and patients
What users flag
  • Some reports of downtime / unstable website accessibility for certain users
  • Limited documentation and support details according to user review summaries
  • No API access advertised which is hard to integrate with custom internal systems

Features

Key features

Digital referral submission – Send and receive referrals electronically to eliminate faxing and reduce administrative workload across clinical teams.
Centralized referral database – Store, categorize, and track all referrals in one secure location for improved visibility and follow‑up.
Referral triage tools – Prioritize cases by urgency, specialty, or condition to ensure timely patient care and efficient resource allocation.
Full audit‑trail logging – Track every referral action, update, and communication step to maintain compliance and accountability.
EHR/EMR integration – Sync referral data with existing clinical systems to reduce manual entry and improve workflow accuracy.
Patient scheduling support – Coordinate appointments directly within the platform to streamline care transitions and reduce delays.
Appointment reminders – Send automated reminders to patients to reduce no‑shows and improve attendance rates.
Insurance verification tools – Validate patient insurance details to prevent administrative errors and claim rejections.
Telehealth integration – Support virtual consultations for referred patients, enabling remote care delivery when appropriate.
Patient portal access – Allow patients to view referral status, appointments, and communication securely online.

Additional features

Secure document management – Upload and share clinical notes, lab results, and imaging securely within referral workflows.
Analytics and reporting – Track referral patterns, provider performance, and operational metrics to support strategic planning.
Case‑status tracking – Monitor referral progress from submission to completion with real‑time status updates.
Multi‑specialty support – Handle referrals across cardiology, neurology, oncology, OB‑GYN, and many other specialties.
HIPAA/PHIPA compliance – Protect patient data with strict privacy and security standards required in healthcare environments.
Automated notifications – Alert providers and staff when referrals are received, updated, or require action.
Cross‑clinic communication – Facilitate secure messaging between referring providers and specialists to improve coordination.
Customizable workflows – Adapt referral processes to match clinic‑specific protocols and operational requirements.
Patient‑engagement tools – Keep patients informed throughout the referral journey to improve satisfaction and outcomes.
Lab and imaging integration – Attach diagnostic results directly to referral records for faster clinical decision‑making.
Prescription management – Support medication‑related workflows connected to referral cases when needed.
Billing and invoicing support – Manage financial workflows associated with referred services to improve revenue cycles.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Small

USD 125

Countries & Languages

Global
Countries served
10
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇭🇰HKD🇸🇬SGD🇰🇷KRW🇷🇺RUB🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇲🇽MXN🇧🇷BRL

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