Ez‑Runner logo

Ez‑Runner

by Ez‑Runner Systems Ltd · Since 1995
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ActiveAvailable globallyOn-premise
Quick facts
VendorEz‑Runner Systems Ltd
Year launched1995
StatusActive
LocationGladstone House, Hithercroft Road, Wallingford, OX10 9BT, UK
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Ez‑Runner

Ez‑Runner is a management software platform from Ez‑Runner Systems Ltd that supports health clubs and leisure centres. It combines direct debit processing, a mobile use, and a digital wallet to help boost member satisfaction and increase revenue. This platform facilitates quick bookings, making it easier for members to engage with services promptly. Ez‑Runner is specifically designed for health clubs, activity centres, spa and wellness facilities, racquets, and holiday camps. Key capabilities: direct debit processing mobile use digital wallet quick bookings comprehensive reporting Best for: health club and leisure centre managers that need an integrated solution for financial processing and member management.

Ez-Runner is a comprehensive software solution designed for leisure centres, health clubs, and gyms, aiming to streamline operations and enhance member experience. One of its standout strengths is the seamless management of memberships, with digital cards, integrated medical forms, and paperless sign-ups that save administrative time and reduce errors. The system’s booking features, including class reservations, automated waitlists, and multi-member bookings, make it easy for members to engage with the club’s offerings while ensuring optimal utilisation of facilities. Coupled with automated business processes like payment reminders, campaigns, discount codes, and scheduled reporting, Ez-Runner significantly boosts operational efficiency. Security and access control are also well-handled, with QR codes, RFID, pass-back controls, and member photo verification preventing unauthorized entry. The fully integrated mobile app adds convenience, allowing members to manage bookings, payments, and memberships on the go. Push notifications and real-time updates help keep members engaged, while member surveys provide valuable feedback to improve services and satisfaction. However, some limitations exist. New staff and members may face a learning curve due to the system’s advanced features.

Pros & Cons

What users like
  • +Streamlines membership sign-ups with digital cards and integrated medical forms, saving administrative time.
  • +Automated class bookings and waitlists improve member participation and reduce scheduling conflicts.
  • +Business automation features like payment reminders, campaigns, and discount codes increase operational efficiency.
  • +Access control with QR codes, RFID, and member photos enhances security and prevents unauthorized entry.
  • +Push notifications and real-time alerts keep members engaged and informed, increasing retention.
What users flag
  • Implementation may require staff training to fully utilise all automation and mobile app features.
  • Dependence on direct debit processing partners may cause delays or errors if issues arise externally.
  • Limited customisation options for branding or unique membership workflows.
  • Advanced features like multi-member bookings may be confusing for new members.
  • Reliance on mobile app for key functions could disadvantage members without smartphones.

Features

Key features

Online Memberships
Provides a seamless, paperless sign-up with instant digital cards, clear fees, and integrated medical forms
Bookings
Allows members to book classes, reserve courts with friends, manage waitlists, and receive daily space-available notifications via email or SMS
Business Automation
Automates admin tasks including payment reminders, member campaigns, discount codes, and scheduled reporting
Access Control
Prevents unauthorised access using pass-back controls, QR codes, digital cards, RFID, and member photos
Direct Debit Processing
Streamlines direct debit collection, reduces rejections, and automates member communications
Mobile App
Provides fully integrated mobile experience for bookings, payments, and membership management
Digital Wallet
Enables members to add funds and make secure online or in-store purchases
Push Notifications
Keeps members informed about class updates, payment reminders, and personalised offers
Member Surveys & Feedback
Gathers real-time feedback from members to improve services and loyalty

Additional features

Online Memberships
Provides a seamless, paperless sign-up with instant digital cards, clear fees, and integrated medical forms
Bookings
Allows members to book classes, reserve courts with friends, manage waitlists, and receive daily space-available notifications via email or SMS
Booking Rules
Apply rules to maximise class utilisation
Business Automation
Automates admin tasks including payment reminders, member campaigns, discount codes, and scheduled reporting
Access Control
Prevents unauthorised access using pass-back controls, QR codes, digital cards, RFID, and member photos
POS Integration
Integrates access control with POS system for quick member verification
Direct Debit Processing
Streamlines direct debit collection, reduces rejections, and automates member communications
Mobile App
Provides fully integrated mobile experience for bookings, payments, and membership management
Digital Wallet
Enables members to add funds and make secure online or in-store purchases
Quick Bookings
Allows multi-member bookings to bring friends along and ensures convenient class reservations
Push Notifications
Keeps members informed about class updates, payment reminders, and personalised offers
User-Friendly Interface
Ensures seamless class bookings and easy membership management to improve member engagement
Member Surveys & Feedback
Gathers real-time feedback from members and routes queries to appropriate teams

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
8
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇯🇵JPY

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