About Falkon SMS
Falkon SMS is a text marketing platform for regulated industries like healthcare, legal, and finance. It offers HIPAA, FINRA, and SEC-compliant messaging, allowing businesses to text from their existing landline, VoIP, or Teams numbers.
Falkon SMS is a business texting platform specifically designed for regulated industries such as healthcare, legal, and finance. It enables companies to use their existing business phone numbers (landline, VoIP, or toll-free) for secure, compliant text messaging. The platform emphasizes compliance, offering features that meet HIPAA, FINRA, and SEC standards, including encrypted messaging, secure file sharing, and complete audit trails. Key features include a shared team inbox, two-way texting, MMS support, automated replies, and integrations with tools like Microsoft Teams, Clio, and HubSpot. Mobile apps for iOS and Android are available. Pricing is per user per month, with a free trial offered. The platform is a cloud-based SaaS solution, accessible via web browser and mobile apps. It is aimed at businesses in North America that need to ensure their client communications are secure and fully documented.
Pros & Cons
- Specializes in compliant texting for regulated industries like healthcare and finance.
- Offers a free trial to test the platform's features.
- Integrates with key business software such as Microsoft Teams, Clio, and HubSpot.
- Provides mobile apps for both iOS and Android devices.
- Supports text-enabling existing landline and VoIP numbers.
- The free trial is not a permanently free tier.
- Pricing for the Enterprise plan is not publicly listed and requires a sales call.
- 1-to-1 texting is subject to a fair usage policy, which is not explicitly defined on the pricing page.
Features
Key features
Secure messaging with a signed Business Associate Agreement (BAA) to protect patient health information.
Allows multiple users to collaborate on SMS conversations from a single, centralized inbox.
Set up automatic responses for specific keywords or general inquiries to improve response times.
Connects with platforms like Microsoft Teams, Clio, Webex, HubSpot, and Slack to streamline workflows.
Provides a private, encrypted session for sharing sensitive information without requiring an app download.
Engage in real-time, one-on-one conversations with clients and customers.
Send and receive multimedia messages, including images, GIFs, audio, and video files.
Assists with 10-digit long code registration to ensure message deliverability and compliance.
Additional features
Send a single message to a large audience simultaneously for campaigns and announcements.
Compose messages in advance and schedule them for future delivery.
Import contacts in bulk, manage unlimited contacts, and share them with team members.
Maintains a complete, timestamped log of all conversations for compliance and record-keeping.
Share documents like lab results or contracts via secure, expiring links.
Access the platform on the go with dedicated apps for iOS and Android devices.
Add a personalized signature to outgoing messages for brand recognition.
Access detailed reports on group broadcasts and schedule message logs to be sent to your email.
Pricing
Monthly plans
- 1-1 texting - Unlimited*
- Group texting - 250 Credits per month
- Unlimited Contacts
- Bring Your Own Numbers
- Templates
- 10DLC Compliance
- 1-1 texting - Unlimited*
- Group texting - 500 Credits per month
- HIPAA compliant with BAA
- Secure Chat
- Secure File Sharing
- Integrations
Custom pricing. Includes Tailored SLA and Dedicated Success Manager.
Source: vendor pricing page →Annual plans
- 1-1 texting - Unlimited*
- Group texting - 250 Credits per month
- Unlimited Contacts
- Bring Your Own Numbers
- Templates
- 10DLC Compliance
This is the monthly price when billed annually. The page shows monthly and annual tabs.
Source: vendor pricing page →- 1-1 texting - Unlimited*
- Group texting - 500 Credits per month
- HIPAA compliant with BAA
- Secure Chat
- Secure File Sharing
- Integrations
This is the monthly price when billed annually. The page shows monthly and annual tabs.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About Falkon SMS
Falkon SMS is a text marketing platform for regulated industries like healthcare, legal, and finance. It offers HIPAA, FINRA, and SEC-compliant messaging, allowing businesses to text from their existing landline, VoIP, or Teams numbers.
Falkon SMS Details
Falkon SMS's In-App Market Place
Does Falkon SMS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 1-1 texting - Unlimited*
- Group texting - 250 Credits per month
- Unlimited Contacts
- Bring Your Own Numbers
- Templates
- 10DLC Compliance
- 1-1 texting - Unlimited*
- Group texting - 500 Credits per month
- HIPAA compliant with BAA
- Secure Chat
- Secure File Sharing
- Integrations
Custom pricing. Includes Tailored SLA and Dedicated Success Manager.
Source: vendor pricing page →Annual plans
- 1-1 texting - Unlimited*
- Group texting - 250 Credits per month
- Unlimited Contacts
- Bring Your Own Numbers
- Templates
- 10DLC Compliance
This is the monthly price when billed annually. The page shows monthly and annual tabs.
Source: vendor pricing page →- 1-1 texting - Unlimited*
- Group texting - 500 Credits per month
- HIPAA compliant with BAA
- Secure Chat
- Secure File Sharing
- Integrations
This is the monthly price when billed annually. The page shows monthly and annual tabs.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Specializes in compliant texting for regulated industries like healthcare and finance.
- Offers a free trial to test the platform's features.
- Integrates with key business software such as Microsoft Teams, Clio, and HubSpot.
- Provides mobile apps for both iOS and Android devices.
- Supports text-enabling existing landline and VoIP numbers.
- The free trial is not a permanently free tier.
- Pricing for the Enterprise plan is not publicly listed and requires a sales call.
- 1-to-1 texting is subject to a fair usage policy, which is not explicitly defined on the pricing page.
Falkon SMS's Support Options
Falkon SMS's Alternatives
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