Fastrax

Fastrax Service Software, developed by Ergos Software, is a comprehensive Field Service Management (FSM) solution built to fully automate and streamline operations for trades like HVAC, Plumbing, and general service companies. It integrates core business functions—Dispatching, Accounting, Inventory, and Reporting—into a single, unified platform, effectively eliminating redundant data entry and establishing a seamless workflow. Distinctive functionality is provided by Fastrax TechTrax, mobile field units enabling technicians to manage calls, log hours, and print invoices/proposals remotely. Furthermore, the system supports real-time performance tracking and automates credit card processing for quick approvals. The software is engineered for intuitive use, ensuring that data input begins working for every department immediately, focusing on maximum operational efficiency. Performance is validated by its ability to deliver up-to-the-minute metrics on shop efficiency and departmentalized revenue, supporting quick decision-making. The system’s security is managed via secured user accounts, allowing business owners to strictly control each employee's access. Target users span the entire service infrastructure, from office managers to field technicians using wireless barcode scanning for inventory management.