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FastSpring

by FastSpring · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorFastSpring
Year launched2005
StatusActive
LocationSanta Barbara, California
Countries servedGlobal
Languages18
Integrations42+
Free tier
Free trial
Contact sales

About FastSpring

FastSpring is a payment processing platform from FastSpring that provides e-commerce solutions. It includes features such as subscription management, global payment support, and customizable checkout pages so businesses can effectively sell digital products. FastSpring enables users to manage their sales processes without extensive technical resources. The platform is designed for developers and marketers alike, allowing them to focus on growth while it handles payment logistics. Key capabilities: subscription management global payment support customizable checkout analytics reporting fraud prevention Best for: online businesses that need a reliable payment processing solution for digital goods.

FastSpring is a comprehensive and dynamic platform tailored for businesses that sell digital products such as software, games, e-books, and online courses. With a robust feature set designed to handle global transactions, subscription management, tax compliance, and fraud prevention, it provides an all-in-one solution for companies that want to simplify their digital product sales operations. One of the platform's standout features is its global payments capability, enabling businesses to accept payments in multiple currencies and through various methods. This flexibility not only helps capture a wider international audience but also simplifies the payment process, ensuring a smooth experience for customers across different regions. FastSpring’s subscription management feature is particularly valuable for companies with recurring revenue models, offering easy handling of subscription upgrades, downgrades, and cancellations. This adaptability ensures that businesses can cater to changing customer needs and retain subscribers over the long term. Additionally, the tax compliance functionality addresses a crucial pain point for digital sellers by automatically calculating and remitting taxes like VAT and sales tax across various jurisdictions.

Pros & Cons

What users like
  • +Very satisfied with the service, considering it superior to other options.
  • +Handles renewals and fulfillments efficiently, reducing the need for internal programming.
  • +Reliable for payment processing and downloads.
  • +Outstanding customer support.
  • +Customers feel comfortable paying for products through FastSpring.
  • +Good relationship with the company, achieving goals with ease.
What users flag
  • Experienced a significant issue with a credit card invoicing problem, resulting in an account debit.
  • Dislike for the small font size of the customer URL, which requires manual adjustment each time.
  • Poor user experience with a difficult platform to navigate.
  • High costs and poor refund management.
  • Issues with reporting quality.

Features

Key features

Global Payments
Accepts payments in multiple currencies and supports various payment methods.
Subscription Management
Manages recurring subscriptions, including upgrades, downgrades, and cancellations.
Tax Compliance
Automatically calculates and remits taxes in various jurisdictions.
Fraud Prevention
Protects against fraudulent transactions.
Affiliate Marketing
Enables affiliate programs to drive sales.
Reporting and Analytics
Provides detailed insights into sales, revenue, and customer behavior.
Digital Invoicing
Generates and sends professional invoices.
Interactive Quotes
Creates dynamic quotes for customers.
Merchant of Record
Handles payment processing and customer support.

Additional features

Global Payments
Accepts payments in multiple currencies and supports various payment methods.
Subscription Management
Manages recurring subscriptions, including upgrades, downgrades, and cancellations.
Tax Compliance
Automatically calculates and remits taxes in various jurisdictions.
Fraud Prevention
Protects against fraudulent transactions.
Affiliate Marketing
Enables affiliate programs to drive sales.
Reporting and Analytics
Provides detailed insights into sales, revenue, and customer behavior.
Digital Invoicing
Generates and sends professional invoices.
Interactive Quotes
Creates dynamic quotes for customers.
Merchant of Record
Handles payment processing and customer support.
Branded Checkout
Customize the checkout experience with your branding.
Product Licensing
Manage software licenses and enforce usage terms.
Security
Encrypts sensitive data and complies with industry standards.
Integration with Other Tools
Integrates with other tools and platforms, such as CRM and marketing automation systems.
Customer Support
Provides 24/7 customer support.
Developer Tools
Offers APIs and SDKs for custom integrations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
18
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianDutchPortugueseJapaneseChineseRussianKoreanTurkishPolishSwedishDanishNorwegianFinnishCzech.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇩🇰DKK🇭🇰HKD🇮🇩IDR🇯🇵JPY🇲🇾MYR🇳🇴NOK🇳🇿NZD🇸🇬SGD🇸🇪SEK

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