Fastviewer logo
0(0 reviews)
Software Status:Active

About Fastviewer

Matrix42 FastViewer is a remote access and support software from Fastviewer UK that enables IT professionals to manage devices anytime, anywhere via a browser or desktop app. It provides secure remote access, service management, and software asset management so IT teams can effectively support users and manage technology resources. This platform is designed for efficient IT operations, facilitating quick troubleshooting and remote assistance. Key capabilities: secure remote access service management software asset management IT asset management SaaS management Best for: IT professionals that need to manage devices and support users remotely.

Fastviewer Details

Vendor
Fastviewer UK
Year Launched
1996
Location
MATRIX42 GMBH Germany Elbinger Straße 7 D-60487 Frankfurt am Mai
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
United Kingdom, France, Germany
Languages
English, Deutsch, Español, Français, Italiano, Polski, Suomi, Svenska
Users
FastViewer is intended for online collaboration and links branches, head offices and the home office. It is also designed as a remote maintenance tool for IT departments.
Industries Served
Manufacturing, Public Sector, IT & Telecommunications, Construction, Real Estate, Healthcare, Service Providers
Tags
Collaboration Software, Fastviewer

Fastviewer's In-App Market Place

Does Fastviewer have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

9

Mini Apps

3DQR AR Self Service Assistant

AD Catalogue Management

Asset Bulk Data Acquisition

Asset History

Asset Inventory Controls

Asset Journal Automation

Auto CMDB – Bundle with Asset Network Connection Extension

Automatic ServiceDesk Dispatcher

Azure AD Manager Connector

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • 1. Professional Image: Enhances corporate image for remote connections.
  • 2. Versatile Use: Offers various remote session types (support, inductions, meetings).
  • 3. Customizable Invitations: Allows personalized participant invitations.
  • 4. Cross-Platform Compatibility: Works across different operating systems.
  • 5. Efficient Remote Support: Facilitates quick system fixes and remote assistance.
  • 6. User-Friendly: Easy to use, requiring just a link for connection.
  • 7. Fast Problem Resolution: Reduces downtime through rapid remote intervention.
  • 1. Occasional Connection Delays: May experience infrequent delays when establishing a connection.

Fastviewer's Support Options

Email Address

info@matrix42.com

Chatbot

Available

Fastviewer's Alternatives