About Feedback Survey Kiosk
Feedback Survey Kiosk is a feedback collection platform from Survey Stance that allows businesses to capture in-the-moment survey feedback from customers or employees. It combines a user-friendly One Tap Survey Kiosk App with Smiley features, digital feedback capabilities, and high-quality support to help organizations obtain valuable insights. This complete package includes a survey kiosk, iPad, and SurveyStance software, making it easy to implement and gather responses. With features such as One Click Digital Feedback, QR Code Surveys, and Email Signature Surveys, users can efficiently engage with their audience. Key capabilities: Feedback Kiosk Survey One Click Digital Feedback QR Code Survey Email Signature Survey World Class Support Team Best for: organizations seeking effective methods to collect feedback from customers and employees.
Feedback Survey Kiosk is a versatile software solution designed to streamline the process of collecting customer feedback and measuring customer satisfaction. Its standout feature is the ability to create customizable surveys and deploy them through iPad kiosks, making it easy for businesses to gather valuable insights from their customers in real-time. The user interface of Feedback Survey Kiosk is clean and intuitive, making it easy for both customers and employees to navigate. The design elements are minimalistic yet functional, enhancing the overall user experience. Users can quickly set up surveys, customize questions, and view responses without any technical expertise required. One of the core functionalities that set Feedback Survey Kiosk apart from its competitors is its integration with Net Promoter Score (NPS) surveys. This allows businesses to measure customer loyalty and track changes in satisfaction over time. The software also offers advanced analytics capabilities, providing valuable insights to drive strategic decision-making. In terms of performance, Feedback Survey Kiosk excels in speed, efficiency, and reliability. It can easily handle large datasets and complex operations without compromising performance.
Pros & Cons
- +High Response Rates: Designed to encourage maximum participation due to its low-friction interface.
- +Real-time Insights: Provides immediate feedback and alerts, enabling prompt action.
- +Scalability: Can be deployed across multiple locations, teams, and supports unlimited users.
- +User-Friendly Deployment: Utilizes easily deployable iPad-based kiosks.
- +Comprehensive Support: Offers dedicated account managers and US-based support, including personalized setup.
- −Limited Public Information on Industries Served: Specific industry focus is not explicitly detailed..
- −No In-App Marketplace: Lacks a marketplace for additional features or integrations.
- −No Specific Integration List: While API integrations are mentioned, a list of specific tools or systems it integrates with is not available.
Features
Key features
- Capture Real-time Customer Sentiment
- Collect immediate feedback on customer feelings and experiences.
- Increase Survey Response Rates
- Designed for low friction, encouraging higher participation.
- Get Immediate Customer Feedback Alerts
- Receive instant notifications for critical feedback.
- Scales Across Locations, Teams, and Users
- Built to expand and accommodate various organizational structures and user counts.
- Actionable & Custom Reporting Data
- Provides insights that can be used for decision-making, with customizable reports.
Additional features
- Customized Branding
- Allows users to tailor the kiosk interface with their own brand elements.
- Offline Mode
- Surveys can be collected even without an internet connection, syncing data once online.
- Prevent Fake Rates
- Includes mechanisms to ensure the authenticity of feedback.
- Kiosk Lock Mode
- Secures the device for dedicated survey use.
- QR Code
- Facilitates easy access to surveys via QR code scanning.
- Instant Notifications
- Delivers immediate alerts for new feedback.
- Survey Reset Timeout
- Configurable time for the survey to reset after completion.
- Skip Question Logic
- Allows for dynamic survey paths based on previous answers.
- Configure Remotely
- Manage and update kiosks from a centralized location.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Feedback Survey Kiosk
Feedback Survey Kiosk is a feedback collection platform from Survey Stance that allows businesses to capture in-the-moment survey feedback from customers or employees. It combines a user-friendly One Tap Survey Kiosk App with Smiley features, digital feedback capabilities, and high-quality support to help organizations obtain valuable insights. This complete package includes a survey kiosk, iPad, and SurveyStance software, making it easy to implement and gather responses. With features such as One Click Digital Feedback, QR Code Surveys, and Email Signature Surveys, users can efficiently engage with their audience. Key capabilities: Feedback Kiosk Survey One Click Digital Feedback QR Code Survey Email Signature Survey World Class Support Team Best for: organizations seeking effective methods to collect feedback from customers and employees.
Feedback Survey Kiosk Details
Feedback Survey Kiosk's In-App Market Place
Does Feedback Survey Kiosk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- High Response Rates: Designed to encourage maximum participation due to its low-friction interface.
- Real-time Insights: Provides immediate feedback and alerts, enabling prompt action.
- Scalability: Can be deployed across multiple locations, teams, and supports unlimited users.
- User-Friendly Deployment: Utilizes easily deployable iPad-based kiosks.
- Comprehensive Support: Offers dedicated account managers and US-based support, including personalized setup.
- Limited Public Information on Industries Served: Specific industry focus is not explicitly detailed..
- No In-App Marketplace: Lacks a marketplace for additional features or integrations.
- No Specific Integration List: While API integrations are mentioned, a list of specific tools or systems it integrates with is not available.
Feedback Survey Kiosk's Support Options
Email Address
smile@surveystance.comContact
+1 888-245-0898Feedback Survey Kiosk's Alternatives
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