Feedbear logo

Feedbear

by Feedbear · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorFeedbear
Year launched2018
StatusActive
LocationLondon, England N2 8AN, GB
Countries servedGlobal
Languages7
Integrations6+
Free tierN/A
Free trialYES
Contact salesN/A

About Feedbear

Feedbear is a feedback management platform from Feedbear that helps collect and manage customer feedback and ideas while keeping customers informed about product changes. It provides features like feature requests, roadmap building, and changelog sharing so users can easily track and contribute to product development. Feedbear enables businesses to engage customers directly, fostering a collaborative environment for product improvement. It allows teams to prioritize features based on user input, making it easier to align product initiatives with customer needs. Key capabilities: feature request collection roadmap management changelog communication customer engagement tracking user feedback analysis Best for: product managers and teams that need to gather and act on user feedback effectively.

Feedbear by Feedbear is a streamlined and effective product feedback and roadmap management tool designed for SaaS companies, startups, and product teams that want a simple yet powerful way to gather feedback and prioritize development. Its primary purpose is to centralize feature requests, customer suggestions, bug reports, and ideas in one place while providing transparency to users via public roadmaps and changelogs. Key features include a feedback board, upvoting system, public and private roadmap visibility, a changelog for updates, and email notification automation for status changes. The user interface of Feedbear is clean, intuitive, and minimalistic—geared toward accessibility rather than excessive complexity. Its interface features a central dashboard that displays all suggestions, sorted by popularity, status, or custom tags. Navigation is frictionless, with tabs for Feedback, Roadmap, and Changelog easily accessible from the top menu. The design keeps both admins and users in mind, providing a positive experience for internal teams and external customers alike. Users can quickly submit feedback without needing an account, which encourages more input and engagement.

Pros & Cons

Pros
  • Comprehensive feedback collection and management tools.
  • Strong user engagement features like voting, discussions, and notifications.
  • Extensive customization options for branding and appearance.
  • Integrations with popular tools like Slack, Jira, and Zapier.
Cons
  • does not explicitly mention advanced analytics beyond basic filtering and sorting.
  • The absence of user permission granularity details.
  • The user interface (UI) quality is subjective and not fully elaborated in the text.

Features

Key features

Idea Voting

Allows users to vote on ideas and requests, providing data for prioritizing product development. This helps in understanding what features users want most.

Roadmap

Enables sharing what the development team is working on, keeping users engaged and informed about future product direction.

Changelog

Provides a way to announce new product features, fixes, and improvements, keeping users updated and engaged with product evolution.

Custom Branding & Domains

Offers extensive customization options including accent color, company logo, custom code, and custom domains, allowing businesses to maintain their brand identity.

Multilanguage Support

Supports multiple languages, making the platform accessible to a wider international user base.

Additional features

Idea Voting

Users can vote on ideas and requests, providing useful data for prioritizing what to build next.

Discussions

Allows engagement with users, asking questions, digging deeper into problems, and testing solutions.

Filter & Sort

Enables filtering ideas by status and tags, and sorting by popularity, comments, and trending.

Feedback Widget

Collects feedback and ideas directly from a website.

Merge Ideas

Allows merging duplicate or similar ideas into one, and creating sets of features or epics.

Moderation

Enables reviewing ideas provided by users before making them visible on boards.

Seamless Feedback

Offers fast login with Single Sign On, social media accounts, or anonymous voting.

Roadmap

Engages users by sharing what the team is working on.

Email Notifications

Notifies users of changes on ideas they've sent, voted, or commented on.

Team Invites

Allows inviting team members to moderate feedback and manage ideas.

Visibility Controls

Provides control over exactly what is shown in the project.

Changelog

Announces new product features and keeps users engaged.

Custom Labels

Uses labels to separate different kinds of updates (NEW-IN, FIXED, IMPROVED, UI/UX, SECURITY, INTEGRATIONS).

Scheduled Publishing

Allows planning changelog entries to go live along with new features.

Powerful Editor

Offers headings, code blocks, and AI-powered drafting for detailed and structured changelog entries.

Custom Homepage

Decides whether the project’s homepage loads to the Feedback board, Roadmap, or Changelog.

Custom Branding

Allows using custom color, icons, and logo.

Custom Code

Enables adding custom HTML & CSS for third-party tool integration and project customization.

Custom Email Sender

Customizes sender information for all email notifications.

Custom Domains

Hosts the idea board or roadmap on a custom domain.

Integrations

Works with tools like Zapier, Slack, Jira, Trello, and webhooks.

Export your data

Allows exporting all data including ideas, votes, comments, and users.

Headings

Adds titles and descriptions to all pages to guide users.

Multilanguage

Supports English, French, German, Dutch, Spanish, Italian, Portuguese, and Mandarin Chinese.

Embeds

Allows embedding idea boards or roadmaps anywhere.

Public or Private

Provides options to lock down the project by domain or email for internal use.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
USD 19/mo
billed monthly
Startup
USD 49/mo
billed monthly
Business
USD 99/mo
billed monthly

Countries & Languages

Global
Countries served
7
Interface languages
25
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseNederland

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇸🇪SEK🇳🇿NZD🇩🇰DKK🇳🇴NOK🇭🇰HKD🇸🇬SGD🇮🇱ILS🇵🇱PLN🇨🇿CZK🇭🇺HUF🇷🇺RUB🇹🇷TRY🇧🇷BRL🇿🇦ZARSCE🇮🇳INR🇦🇪AED🇸🇦SAR

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