About Field-Comm
Field-Comm is a software platform from East Point Systems that provides support for training and setup in various industries. It combines need help? features with training resources and industry-specific modules in preservation and inspection so users can effectively manage their operations. The platform is designed to assist teams in selecting the right tools and processes for their specific needs. Field-Comm includes accessible help features to guide users through setup and training phases, ensuring a smoother transition and understanding of the system. Key capabilities: need help? training industries preservation industries inspection setup assistance Best for: organizations and professionals that need comprehensive training and support for preservation and inspection operations.
Field-Comm is a robust, cloud-based platform for field service management, offering a comprehensive and user-friendly solution for managing field operations. Its strengths lie in its all-in-one approach, mobile accessibility, and strong integrations. Field-Comm provides an effective and reliable tool for service contractors seeking to streamline their operations and improve profitability.
Pros & Cons
- +Streamlines communication between field technicians and customers
- +Provides real-time updates on job progress and status
- +Improves overall efficiency and productivity in field service management
- +Enhances customer satisfaction through faster response times
- +Allows for better tracking and management of service requests and work orders
- −Lack of integration with other popular field service management software systems
- −Limited customization options for specific industry needs
- −Steep learning curve for new users due to complex interface
- −Occasional glitches and bugs in the software leading to downtime and delays in service
- −Limited mobile functionality, making it difficult for field technicians to access and update information on the go
Features
Key features
- Scheduling & Dispatching
- Efficiently manages the team's schedule and dispatching with a visual calendar.
- Mobile Apps for Field Teams
- Empowers technicians with tools to access job details, capture data, and create invoices on the go.
- Invoicing & Payments
- Generates professional invoices and accepts payments in the field.
- Customer Management
- Maintains a centralized customer database with service history.
Additional features
- Job Management
- Manages the entire lifecycle of a service job.
- Scheduling
- Organizes and assigns jobs to technicians using a visual calendar.
- Invoicing
- Generates accurate invoices automatically.
- Payments
- Processes payments securely in the field.
- Photo & Signature Capture
- Captures job-related photos and customer signatures electronically.
- Inventory Management
- Manages stock levels and tracks parts used on jobs.
- Customer History
- Maintains a detailed history of customer interactions and service visits.
- Integration (Accounting)
- Connects with popular accounting software.
Pricing
Monthly plans
Mobile Edition
USD 150
Countries & Languages
Interface languages
Billing currencies
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About Field-Comm
Field-Comm is a software platform from East Point Systems that provides support for training and setup in various industries. It combines need help? features with training resources and industry-specific modules in preservation and inspection so users can effectively manage their operations. The platform is designed to assist teams in selecting the right tools and processes for their specific needs. Field-Comm includes accessible help features to guide users through setup and training phases, ensuring a smoother transition and understanding of the system. Key capabilities: need help? training industries preservation industries inspection setup assistance Best for: organizations and professionals that need comprehensive training and support for preservation and inspection operations.
Field-Comm Details
Field-Comm's In-App Market Place
Does Field-Comm have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Mobile Edition
USD 150
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), KRW (₩), INR (₹), MXN ($), BRL (R$), RUB (₽), ZAR (R), TRY (₺), SGD ($), NZD ($), HKD ($), DKK (kr), PLN (zł)
Pros & Cons
- Streamlines communication between field technicians and customers
- Provides real-time updates on job progress and status
- Improves overall efficiency and productivity in field service management
- Enhances customer satisfaction through faster response times
- Allows for better tracking and management of service requests and work orders
- Lack of integration with other popular field service management software systems
- Limited customization options for specific industry needs
- Steep learning curve for new users due to complex interface
- Occasional glitches and bugs in the software leading to downtime and delays in service
- Limited mobile functionality, making it difficult for field technicians to access and update information on the go
Field-Comm's Support Options
Email Address
sales@eastpointsystems.comContact
860-761-0001Field-Comm's Alternatives
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