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Field Control

by Field Control · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorField Control
Year launched2015
StatusActive
LocationSão José do Rio Preto & São Paulo, São Paulo state, Brazil.
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Field Control

Field Control is a compliance management software from Field Control that supports organizations in monitoring and managing regulatory requirements. It provides features such as real-time compliance tracking, automated reporting, and document management so users can ensure adherence to regulations effectively. The software allows users to customize compliance workflows and integrates with existing systems to simplify data management. Key capabilities: compliance tracking automated reporting document management workflow customization system integration Best for: compliance officers and managers that need to oversee and ensure regulatory adherence in their organizations.

Field Control is a dedicated Field Service Management (FSM) solution designed to centralize and optimize operations for external technical teams. It boasts a reputation for easy implementation, simple usage, and helping over 5,000 clients achieve up to a 40% increase in service volume. Key features include an intuitive interface for scheduling, managing work orders, and tracking company assets effectively via robust mobile applications that facilitate real-time data capture, photo attachments, and e-signatures. The software is deployed as a Cloud, SaaS, and Web-Based solution, ensuring broad accessibility across web browsers and mobile devices. It offers a 99.99% service level agreement (SLA), highlighting its focus on performance and reliability. Integration is strong, supporting synchronization with major accounting and ERP platforms for streamlined back-office processes. However, some users report rigidity in record customization and occasional unreliability in the mobile app's offline mode, which are minor pain points in an otherwise efficient platform. Field Control utilizes a clear subscription-based pricing model. This structure offers competitive value against the claimed operational efficiencies.

Pros & Cons

Pros
  • Simplifies the creation of quick and professional estimates for clients, saving time in daily operations.
  • Generates detailed reports with photos and descriptions, enhancing transparency and communication with customers.
  • Allows performance evaluation of employees, improving accountability and management oversight.
  • Replaces manual and Excel-based processes, accelerating workflows and reducing administrative burden.
  • Boosts business productivity and revenue by enabling more service calls and faster task completion.
Cons
  • May require consistent internet access to generate and share reports in real time.
  • Advanced customization for reporting templates might be limited for highly specific industries.
  • Users unfamiliar with digital systems may experience a learning curve during the transition from manual processes.
  • Mobile performance could slow down when handling large volumes of data or images in reports.
  • Some users may find limited options for data visualization or advanced analytics.

Features

Key features

Real-time Technician Tracking

Enables GPS-based tracking of field technicians to monitor their location and status during jobs.

Scheduling & Dispatching

Automates job scheduling and technician dispatching for efficient route and workload management.

Mobile Workforce App

Provides a mobile app for technicians to manage tasks, update job progress, and capture client signatures in real time.

Analytics & Performance Reports

Delivers dashboards and reports for tracking service performance and productivity metrics.

API Integration

Offers an integration API to connect with other systems like ERP or CRM for data synchronization.

Customer Communication Tools

Supports notifications and updates to clients regarding technician arrival and service status.

Digital Work Orders

Allows creation, monitoring, and completion of digital work orders to streamline service documentation.

Additional features

Scheduling & Route Optimization

Plans technician visits and routes to maximize efficiency and minimize travel time.

Dispatch Management

Assigns and monitors field jobs based on technician availability and skillset.

Mobile Access

Allows technicians to use Android and iOS apps for real-time updates and offline functionality.

GPS / Geolocation Tracking

Provides real-time technician tracking and route visibility on a map interface.

Work Order Management

Creates, updates, and monitors service orders digitally through the web or mobile app.

Electronic Signature Capture

Enables customers to sign job completion forms directly on-site via mobile devices.

Inventory & Asset Management

Manages parts, tools, and assets used during field operations.

Customizable Data Forms

Creates custom forms to capture field data tailored to specific industry needs.

Alerts & Notifications

Sends reminders, service updates, and alerts for scheduled or delayed tasks.

Reporting & Analytics

Generates reports and dashboards with key metrics on productivity and performance.

API / Integration Support

Integrates with ERP, CRM, or billing systems for seamless information flow.

Customer Portal Access

Provides clients access to service progress and history for transparency.

Technician Performance Tracking

Monitors individual technician productivity and response time.

Photo & Document Upload

Allows uploading images or documents as proof of service or inspection.

Job History & Audit Trail

Maintains complete logs of service activities and client interactions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
9
Billing currencies

Interface languages

EnglishPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN

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