Field Force Tracker logo
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Software Status:Active

About Field Force Tracker

Field Force Tracker is a workforce management software from Rapidsoft Systems that supports field service operations. It combines real-time tracking, work order management, and customer relationship management features so teams can effectively coordinate and manage field activities. The software allows for GPS tracking of field personnel, automated scheduling of jobs, and customer feedback collection through mobile applications. This ensures timely service delivery and improved customer satisfaction. Key capabilities: real-time GPS tracking automated job scheduling mobile application access customer feedback collection reporting and analytics Best for: service-oriented organizations seeking efficient management of field personnel and operations.

Field Force Tracker Details

Vendor
Rapidsoft Systems
Year Launched
2012
Location
Mr. Arvind Mohan Victory Falcon Electronics Trading LLC PO Box 27128, Dubai, UAE
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Field Service Technicians, Dispatchers, Inventory Managers, Project Managers, Customer Support Teams
Industries Served
HVAC, Plumbing, Electrical, Fire Alarm Maintenance, Elevators and Lift Repairs, Medical Equipment Services, Copier Sales and Service, Industrial Machinery Repair, Property and Facility Management, Telecom and IT Services
Tags
Field Service Software, Job Scheduling, Dispatch Management, Mobile FSM, Inventory Tracking, Technician Tracking, Service CRM, Invoicing, Multi-Branch FSM, Global Service Management

Field Force Tracker's In-App Market Place

Does Field Force Tracker have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Easy to use and user-friendly interface.
  • Mobile-friendly for field technicians.
  • Strong inventory support and customer history tracking.
  • Dispatching made easier.
  • Good customer service and support responsiveness.
  • Helpful for transitioning from paper to electronic service calls.
  • All-in-one functionality covering multiple needs.
  • Needs more flexibility/customization.
  • Some features require additional tweaking for smoother usability.
  • Occasional issues reported, though support is prompt.

Field Force Tracker's Support Options

Chatbot

Available

Field Force Tracker's Alternatives