Field Promax logo

Field Promax

by Field Promax · Since 2015
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Active2+ countriesCloud
Quick facts
VendorField Promax
Year launched2015
StatusActive
Location514 7th Ave SW, Rochester, Minnesota 55902, US
Countries served2+
Languages1
Integrations2+
Free tier
Free trial
Contact sales

About Field Promax

Field Promax is a field service management software from Field Promax that helps businesses automate and grow their field service operations. It includes scheduling, dispatching, and invoicing features, so users can manage their workforce effectively. The platform simplifies pricing, ensuring no hidden costs for its clients. Field Promax is designed for small and medium-sized enterprises, providing personalized support and allowing businesses to focus on growth without the complexities of management. Key capabilities: scheduling dispatching invoicing real-time tracking customer management Best for: businesses that need to automate their field service operations efficiently.

Field Promax is a well-rounded and affordable Field Service Management (FSM) platform highly suited for Small to Mid-sized service businesses across a broad range of trades. Its central value proposition lies in its robust integration with both QuickBooks Online and Desktop, providing seamless accounting synchronization. The software is noted for its intuitive, user-friendly interface (minimal learning curve) and its 24/7 customer support, which minimizes business disruption. By offering a comprehensive mobile app, smart scheduling, and a customer portal, Field Promax is an excellent choice for businesses looking to centralize operations, ditch paperwork, and adopt a highly efficient, all-in-one digital system without the complexity and high cost of enterprise-grade solutions.

Pros & Cons

What users like
  • +It has a Customer Portal where clients can view updates, approve estimates, and make payments
  • +Offers 24/7 customer support
  • +User-friendly and easy to use interface
  • +Provides flexible tiered pricing plans
What users flag
  • Lacks some of the highly specialized features needed by niche
  • It lacks sophisticated, AI-driven route optimization algorithms
  • It has a high entry cost

Features

Key features

QuickBooks Integration (Two-Way Sync)
Seamlessly integrates with QuickBooks Online and Desktop to automatically sync data (customers, inventory, invoices), eliminating manual data entry and reducing errors.
Intuitive Scheduling & Dispatching
Features a user-friendly, drag-and-drop calendar with multiple views and real-time GPS tracking to easily schedule jobs, assign technicians, and prevent double-booking.
Comprehensive Mobile App
A dedicated mobile application for technicians to access job details, update status, track time, add parts used, capture digital signatures, and email invoices directly from the field.
Customer Portal / Hub
Provides a dedicated online space for clients to approve estimates, track job updates, view service history, and make payments, enhancing transparency and trust.
Recurring Appointments & Service Agreements
Facilitates easy setup and management of repeating jobs (e.g., annual maintenance) and ensures consistent service delivery under contract terms.

Additional features

Work Order Management
Creates, organizes, and manages digital work orders with checklists, attachments, and specific instructions for field staff.
Estimates and Invoicing
Allows for the creation of quick, accurate quotes on-site and the instant conversion of estimates to work orders and final invoices.
Time Tracking
Accurate tracking of technician clock-in/out times and time spent on specific assignments for precise payroll and job costing.
Real-Time GPS Tracking
Monitors the current location and progress of field staff for optimized routing and improved accountability.
Inventory Management
Tracks parts and supplies across various locations (warehouse, truck stock) and syncs usage to work orders and invoices.
Equipment Tracking
Keeps detailed records of customer equipment (e.g., serial numbers, warranty) and logs all service history.
Built-In Reports & Dashboards
Provides analytical tools for tracking key metrics like job profit, technician performance, and cash flow at a glance.
Customization
Allows users to add custom fields to capture specific, business-relevant information for tailored data collection.
Dynamic Team Management
Tools for managing user roles, permissions, and days-off scheduling.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Light

USD 99

Standard

USD 199

Premium

USD 299

Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

🇺🇸USD

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