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Field Service Management

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Software Status:Active

About Field Service Management

Field Service Management is a software platform from GPS Insight that supports the management of mobile workforce operations. It provides scheduling, dispatching, and real-time tracking so users can effectively monitor their field personnel. This platform includes tools for job management, customer communication, and performance reporting, allowing businesses to manage their service teams efficiently. With capabilities like inventory management - work order tracking - GPS tracking - customer management - mobile access, it helps organizations coordinate service requests and improve response times. Best for: businesses looking to manage field operations and service delivery more effectively.

Field Service Management Details

Vendor
GPS Insight
Year Launched
2004
Location
7201 E. Henkel Way, Suite 400, Scottsdale, AZ 85255
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, Danish, Finnish, Japanese, Chinese, Korean, Russian.
Users
Field-service business owners, operations/dispatch managers, technicians in the field, service contract managers, mobile workforce teams, and asset-service teams.
Industries Served
Construction, Energy/Utlities, Government, Transportation, Field Service
Tags
Field Service Management Software, Mobile Technician App, Work Order Management, Scheduling & Dispatch, Asset/Equipment Service Management, Field Invoicing & Billing, Reporting & Analytics for Service, CRM for Field Service, Mobile Field Workforce Platform.

Field Service Management's In-App Market Place

Does Field Service Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), CAD (C$), JPY (¥), CNY (¥)

Pros & Cons

  • Tailored for field service businesses (technicians in the field, work orders, asset service) rather than generic CRM alone.
  • Mobile-first field functionality ensures technicians have the right data on-site, improving first-time fix rates and job completion speed.
  • Provides management visibility into jobs, technicians, assets, and finances, supporting better decision-making and operational control.
  • Integrations with accounting, ERP, and fleet systems help align field service with broader business processes.
  • Scalable across business sizes; supports small teams and larger enterprise service operations.
  • Implementation can require setup: mapping workflows, migrating data, and training field & office staff.
  • For very small service operations with simple needs, the full breadth of features may be more than required, impacting cost/complexity.
  • Advanced integrations (with ERP or custom workflows) may require vendor or consultant support.
  • Localisation (currency, regional regulations, service norms, and local support) may need verification for certain regions.

Field Service Management's Support Options

Contact

866-477-4321

Chatbot

Available

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