About Field Service Plus
Field Service Plus is a field service management software from 2g that supports companies in managing their field operations. It combines real-time tracking, scheduling features, and mobile access so teams can efficiently coordinate tasks and respond to customer needs. This software allows for better resource allocation and improves productivity by providing insights into service performance and technician locations. Field Service Plus also integrates with existing systems to facilitate data sharing and reporting. Key capabilities: real-time tracking scheduling features mobile access reporting tools integration capabilities Best for: service-oriented businesses that need to manage field operations and improve service delivery efficiency.
FIELD SERVICE PLUS by 2G is a full-featured field service management (FSM) platform built to help service organizations coordinate mobile teams, streamline work orders, and improve customer satisfaction. Its primary purpose is to manage the full service lifecycle — intake, scheduling, dispatch, field execution, invoicing and reporting — with features that emphasize real-time visibility, technician productivity and compliance. Key capabilities include visual dispatch, mobile job forms, parts and inventory control, time capture, route optimization and performance dashboards. The user interface is modern and role-aware: dispatchers get a map-enabled board with drag-and-drop scheduling and quick filters, managers see KPI-driven dashboards, and technicians use a pared-down mobile app focused on today’s tasks, checklists, signatures and photo capture. Navigation is straightforward and the design prioritizes speed of use in the field — inline actions, contextual menus and a clear activity feed reduce clicks and training time. Functionality covers end-to-end FSM needs: configurable work orders, scheduled and ad-hoc jobs, recurring maintenance, inventory management, offline-capable mobile workflows, and automated customer notifications.
Pros & Cons
- Achieves higher First Time Right rates and boosts overall employee productivity.
- Provides flexible automation, allowing quick adjustments to continuously changing work packages.
- Includes a mobile app for flawless and efficient work execution directly in the field.
- Offers real-time monitoring to maintain control and report instantly on all processes.
- Uses a proprietary structured method for quick implementation and integration with existing systems.
- The text explicitly states the software alone is insufficient and the method is required.
- The platform is primarily focused on telecom, utility, and engineering sectors.
- The integration capabilities with specific external systems are not detailed in the text.
- Marketing focus on continuous innovation suggests a potential for constant, high upgrade costs.
Features
Key features
Provides a dedicated application for field engineers to execute work assignments flawlessly and efficiently.
Allows work assignments to be flexibly automated and processes quickly adjusted as work packages continuously change.
Offers real-time reporting and insight to maintain a complete overview and control over all field service processes.
Leads all employees, both internal and external, through work assignments step-by-step for procedural consistency.
A proprietary methodology used to quickly match the software to an organization's existing systems, processes, and goals.
Additional features
Enables the efficient completion of work assignments and boosts the rate of resolution on the first visit.
Allows managers to direct and maintain essential control over the entire service process chain.
Facilitates the smooth and flawless execution of work assignments for engineers in the field.
Permits various field service work assignments to be smartly combined for optimal scheduling.
Provides flexible automation for work assignments and easy re-configuration of processes.
Ensures all necessary stakeholders receive the correct information at the appropriate time.
Leads employees through work assignments in a stepwise manner to ensure consistency.
Allows system links and processes to be quickly re-adapted when work packages change.
Enables the quick implementation of new or continuously changing work assignments.
Gives a grip on processes through continuous real-time monitoring and instant reporting.
Allows the organization to benefit from continuous technological developments and updates.
Offers involved, close-by support from a team that understands your specific business needs.
Helps keep all internal staff and external partners connected throughout the service process.
Pricing
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About Field Service Plus
Field Service Plus is a field service management software from 2g that supports companies in managing their field operations. It combines real-time tracking, scheduling features, and mobile access so teams can efficiently coordinate tasks and respond to customer needs. This software allows for better resource allocation and improves productivity by providing insights into service performance and technician locations. Field Service Plus also integrates with existing systems to facilitate data sharing and reporting. Key capabilities: real-time tracking scheduling features mobile access reporting tools integration capabilities Best for: service-oriented businesses that need to manage field operations and improve service delivery efficiency.
Field Service Plus Details
Field Service Plus's In-App Market Place
Does Field Service Plus have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹)
Pros & Cons
- Achieves higher First Time Right rates and boosts overall employee productivity.
- Provides flexible automation, allowing quick adjustments to continuously changing work packages.
- Includes a mobile app for flawless and efficient work execution directly in the field.
- Offers real-time monitoring to maintain control and report instantly on all processes.
- Uses a proprietary structured method for quick implementation and integration with existing systems.
- The text explicitly states the software alone is insufficient and the method is required.
- The platform is primarily focused on telecom, utility, and engineering sectors.
- The integration capabilities with specific external systems are not detailed in the text.
- Marketing focus on continuous innovation suggests a potential for constant, high upgrade costs.
Field Service Plus's Support Options
Email Address
info@fieldserviceplus.nlContact
+31 (0)341-442030Field Service Plus's Alternatives
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