About Field Service Plus
Field Service Plus is a field service management software from 2g that supports companies in managing their field operations. It combines real-time tracking, scheduling features, and mobile access so teams can efficiently coordinate tasks and respond to customer needs. This software allows for better resource allocation and improves productivity by providing insights into service performance and technician locations. Field Service Plus also integrates with existing systems to facilitate data sharing and reporting. Key capabilities: real-time tracking scheduling features mobile access reporting tools integration capabilities Best for: service-oriented businesses that need to manage field operations and improve service delivery efficiency.
FIELD SERVICE PLUS by 2G is a full-featured field service management (FSM) platform built to help service organizations coordinate mobile teams, streamline work orders, and improve customer satisfaction. Its primary purpose is to manage the full service lifecycle — intake, scheduling, dispatch, field execution, invoicing and reporting — with features that emphasize real-time visibility, technician productivity and compliance. Key capabilities include visual dispatch, mobile job forms, parts and inventory control, time capture, route optimization and performance dashboards. The user interface is modern and role-aware: dispatchers get a map-enabled board with drag-and-drop scheduling and quick filters, managers see KPI-driven dashboards, and technicians use a pared-down mobile app focused on today’s tasks, checklists, signatures and photo capture. Navigation is straightforward and the design prioritizes speed of use in the field — inline actions, contextual menus and a clear activity feed reduce clicks and training time. Functionality covers end-to-end FSM needs: configurable work orders, scheduled and ad-hoc jobs, recurring maintenance, inventory management, offline-capable mobile workflows, and automated customer notifications.
Pros & Cons
- +Achieves higher First Time Right rates and boosts overall employee productivity.
- +Provides flexible automation, allowing quick adjustments to continuously changing work packages.
- +Includes a mobile app for flawless and efficient work execution directly in the field.
- +Offers real-time monitoring to maintain control and report instantly on all processes.
- +Uses a proprietary structured method for quick implementation and integration with existing systems.
- −The text explicitly states the software alone is insufficient and the method is required.
- −The platform is primarily focused on telecom, utility, and engineering sectors.
- −The integration capabilities with specific external systems are not detailed in the text.
- −Marketing focus on continuous innovation suggests a potential for constant, high upgrade costs.
Features
Key features
- Field Service Mobile App
- Provides a dedicated application for field engineers to execute work assignments flawlessly and efficiently.
- Flexible Automation & Adjustment
- Allows work assignments to be flexibly automated and processes quickly adjusted as work packages continuously change.
- Real-Time Monitoring
- Offers real-time reporting and insight to maintain a complete overview and control over all field service processes.
- Guided Stepwise Workflow
- Leads all employees, both internal and external, through work assignments step-by-step for procedural consistency.
- Operational Model & 2+2+2 Approach
- A proprietary methodology used to quickly match the software to an organization's existing systems, processes, and goals.
Additional features
- Efficient & First Time Right Work
- Enables the efficient completion of work assignments and boosts the rate of resolution on the first visit.
- Process Direction in the Chain
- Allows managers to direct and maintain essential control over the entire service process chain.
- Fieldservice Mobile App
- Facilitates the smooth and flawless execution of work assignments for engineers in the field.
- Smart Assignment Combination
- Permits various field service work assignments to be smartly combined for optimal scheduling.
- Flexible Automation & Adjustment
- Provides flexible automation for work assignments and easy re-configuration of processes.
- Right Information Dissemination
- Ensures all necessary stakeholders receive the correct information at the appropriate time.
- Stepwise Guided Workflow
- Leads employees through work assignments in a stepwise manner to ensure consistency.
- Re-configurable Processes & Links
- Allows system links and processes to be quickly re-adapted when work packages change.
- Agile & Flexible Software
- Enables the quick implementation of new or continuously changing work assignments.
- Real-Time Monitoring & Reporting
- Gives a grip on processes through continuous real-time monitoring and instant reporting.
- Continuous Innovation
- Allows the organization to benefit from continuous technological developments and updates.
- Sparring Partner Support
- Offers involved, close-by support from a team that understands your specific business needs.
- All-Party Connection
- Helps keep all internal staff and external partners connected throughout the service process.
Pricing
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Interface languages
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About Field Service Plus
Field Service Plus is a field service management software from 2g that supports companies in managing their field operations. It combines real-time tracking, scheduling features, and mobile access so teams can efficiently coordinate tasks and respond to customer needs. This software allows for better resource allocation and improves productivity by providing insights into service performance and technician locations. Field Service Plus also integrates with existing systems to facilitate data sharing and reporting. Key capabilities: real-time tracking scheduling features mobile access reporting tools integration capabilities Best for: service-oriented businesses that need to manage field operations and improve service delivery efficiency.
Field Service Plus Details
Field Service Plus's In-App Market Place
Does Field Service Plus have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹)
Pros & Cons
- Achieves higher First Time Right rates and boosts overall employee productivity.
- Provides flexible automation, allowing quick adjustments to continuously changing work packages.
- Includes a mobile app for flawless and efficient work execution directly in the field.
- Offers real-time monitoring to maintain control and report instantly on all processes.
- Uses a proprietary structured method for quick implementation and integration with existing systems.
- The text explicitly states the software alone is insufficient and the method is required.
- The platform is primarily focused on telecom, utility, and engineering sectors.
- The integration capabilities with specific external systems are not detailed in the text.
- Marketing focus on continuous innovation suggests a potential for constant, high upgrade costs.
Field Service Plus's Support Options
Email Address
info@fieldserviceplus.nlContact
+31 (0)341-442030Field Service Plus's Alternatives
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