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About FieldBest

FieldBest is a field service management software from FieldEZ that automates field operations. It includes workflow automation, real-time tracking, and customer management tools so teams can improve efficiency and improve customer satisfaction. FieldBest supports businesses in organizing their field workforce, managing service requests, and improving resource allocation. It integrates smoothly with existing systems, providing users with a cohesive management use. The platform features useful modules such as ServiceEZ, SalesEZ, and RetailEZ, which cater to different service needs and industry requirements. Key capabilities: workflow automation real-time tracking customer management resource allocation service request management Best for: businesses that need to manage field operations effectively.

FieldBest Details

Vendor
FieldEZ
Year Launched
Location
FieldEZ headquarters' address is 9, Walton Road, Suite 211, M1 5EJ Manchester, United Kingdom.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Swedish, Norwegian, Danish, Finnish, Russian, Polish, Czech, Slovak, Hungarian, Romanian, Turkish, Arabic, Chinese (Simplified), Japanese, Korean.
Users
Field Technicians, Field Service Managers, Dispatchers, Schedulers, Customer Service Representatives, Field Operations Supervisors.
Industries Served
Healthcare, Manufacturing, Construction, Retail, Field Services
Tags
Field Service Management, FieldEZ, field service, workforce management, scheduling, dispatching, mobile app, job tracking, real-time updates, field operations, maintenance, CRM integration

FieldBest's In-App Market Place

Does FieldBest have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

11

Mini Apps

1. FieldEZ Scheduler: A scheduling add-on that helps optimize the assignment of tasks to field technicians based on their availability and skills.

2. FieldEZ Mobile: A mobile app that enables field technicians to access job details

update statuses

and communicate with the office in real-time.

3. FieldEZ Inventory Management: An add-on that allows field service companies to track and manage inventory levels across multiple locations.

4. FieldEZ Customer Portal: A self-service portal that empowers customers to schedule service appointments

track job progress

and provide feedback on the service provided.

5. FieldEZ Reporting and Analytics: A reporting add-on that provides insights into key performance indicators such as job completion rates

technician efficiency

and customer satisfaction levels.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), CHF (CHF), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), ZAR (R), BRL (R$), RUB (₽)

Pros & Cons

  • Streamlined scheduling and dispatching process
  • Real-time tracking of field workers and tasks
  • Enhanced productivity and efficiency through automated workflows
  • Improved customer satisfaction with quicker response times
  • Comprehensive reporting and analytics for better decision-making
  • Steep learning curve for new users
  • Limited customization options for reports
  • Occasional bugs and glitches causing system crashes
  • Integration with other software platforms can be challenging
  • Limited customer support resources and response time

FieldBest's Support Options

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