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FieldBuddy

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Software Status:Active

About FieldBuddy

FieldBuddy is a field service management software from FieldBuddy that helps businesses manage on-site operations. It provides tools for scheduling, work order management, and real-time reporting so teams can improve their efficiency and service delivery. With features like mobile access, customer management, and asset tracking, teams can stay updated and organized while working in the field. FieldBuddy also includes offline functionality, ensuring users can operate without uninterrupted connectivity. Key capabilities: scheduling work order management mobile access customer management asset tracking Best for: field service teams that need to coordinate operations and track performance effectively.

FieldBuddy Details

Vendor
FieldBuddy
Year Launched
2013
Location
Kraanspoor 42, Amsterdam, Noord-Holland 1033, NL
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries.
Languages
English, German, French, Dutch, Spanish, Italian, Portuguese, Swedish, Norwegian, Danish, Finnish, Polish, Russian, Chinese, Japanese, Korean.
Users
Field Service Technicians, Maintenance Workers, Dispatch Managers, Field Operations Managers, Service Coordinators, Mobile Technicians
Industries Served
Field Service, Maintenance, Work Order, Workflow Management, Service Dispatch
Tags
Field Service Management, Maintenance Management, Work Order, Workflow Management, Service Dispatch

FieldBuddy's In-App Market Place

Does FieldBuddy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (Fr.), SEK (kr)

Pros & Cons

  • Technicians use the mobile app even offline, maintaining productivity without internet connection.
  • Integrates with major back-office systems (Exact, Visma, AFAS) for smooth data flow.
  • Flexible configuration allows tailoring screens and workflows without needing a developer.
  • Real-time planning dashboard gives live view of each job and technician status.
  • Asset management, checklists, bar-codes and parts tracking are built in.
  • Designed for SMEs but scalable, to grow with business from small to larger.
  • Reduces paper work, errors and repeated entries by digitising service processes.
  • Limited customization options for certain workflows and job types
  • Setup and configuring to your unique processes takes investment in time and training.
  • Integration with other software systems can be complicated and require additional development work
  • Mobile app occasionally crashes or freezes, leading to delays in field worker productivity
  • Subscription-based pricing model may be cost-prohibitive for smaller businesses with limited budgets.

FieldBuddy's Support Options

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