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Software Status:Active

About FieldConnect

FieldConnect is a field service management software from FieldConnect that supports mobile workforce operations. It provides scheduling, dispatching, and reporting features so organizations can manage their field activities efficiently. With FieldConnect, users can track technician locations in real-time, manage work orders, and access customer information on-the-go. The platform integrates with various ERP systems for improved data synchronization and offers mobile applications for both Android and iOS devices. Key capabilities: work order management real-time tracking customer relationship management reporting and analytics mobile access Best for: field service organizations that need to coordinate and manage their mobile workforce effectively.

FieldConnect Details

Vendor
FieldConnect
Year Launched
2002
Location
16 W. Martin St. 10th Floor Raleigh, NC 27601
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Danish, Swedish, Norwegian, Finnish, Chinese, Japanese, Korean, Arabic
Users
Plumber, HVAC Technician, Electrician, Field Service Technician, Service Dispatcher, Field Operations Manager.
Industries Served
Field Service Management, Work Order, Service Dispatch, Plumbing
Tags
Field Service Management, Work Order, Service Dispatch, Plumbing

FieldConnect's In-App Market Place

Does FieldConnect have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), SGD (S$).

Pros & Cons

  • Real-time tracking of field technicians' locations and progress
  • Seamless integration with existing systems for streamlined operations
  • Customizable forms and work orders for efficient workflow
  • Enhanced communication between technicians and dispatcher for better coordination
  • Ability to access service history and customer information on-the-go for more personalized service
  • Limited customization options for work order templates
  • Lack of integration with popular accounting software like QuickBooks
  • Steep learning curve for new users due to complex interface and navigation
  • Limited offline functionality for technicians in areas with poor connectivity
  • Inconsistent customer support response times and resolution of issues
  • High subscription fees compared to competitors with similar features

FieldConnect's Support Options

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