About Fieldd
Fieldd is a business management software from Fieldd designed for service-based businesses. It provides capabilities for booking management, payment processing, and automated reminders so teams can focus on service delivery. With over 2 million jobs booked and more than $200 million in transactions processed through fielddPAY, Fieldd supports automation for over 95% of jobs, significantly reducing administrative oversight. Additionally, the platform is capable of sending 250,000 texts weekly, ensuring effective communication with customers. Fieldd's support for over 50 languages makes it accessible to a global audience, catering to diverse business needs. Key capabilities: booking management payment processing automated reminders multilingual support high-volume communication Best for: service teams that need a reliable business management solution.
Fieldd by Fieldd is a comprehensive Field Service Management (FSM) software designed to streamline operations for service-based businesses. Its primary purpose is to enhance efficiency in scheduling, dispatching, and tracking field staff while delivering exceptional customer experiences. Key features include real-time scheduling, GPS tracking, a robust booking system, and automated reminders. Fieldd positions itself as a versatile solution for industries such as HVAC, plumbing, and home services. The user interface of Fieldd by Fieldd is modern and intuitive, designed with both administrators and field staff in mind. The dashboard is clean and well-organized, making it easy to access core functionalities like job assignments, client details, and analytics. A unique drag-and-drop scheduler simplifies task allocation, and color-coded indicators provide a quick overview of task statuses. Mobile responsiveness ensures seamless navigation on smartphones and tablets, making it a convenient tool for field technicians on the go. Fieldd offers a rich array of features tailored to the needs of service-oriented businesses. The real-time scheduling and dispatching system stands out, allowing managers to assign tasks based on technician availability and location efficiently.
Pros & Cons
- Comprehensive Feature Set: Offers a wide range of features including lead generation, scheduling, marketing, invoicing, and customer management.
- Industry-Specific Templates: Provides pre-built templates for various service industries, making it easier to get started.
- Mobile App: Allows technicians to access and manage work orders, track time, and communicate with clients on the go.
- Automation Capabilities: Automates repetitive tasks like scheduling, invoicing, and follow-ups to improve efficiency.
- Strong Customer Support: Offers excellent customer support and resources to help users get the most out of the software.
- Scalability: Grows with your business as you add more clients and technicians.
- Pricing: The pricing model may not be suitable for all businesses, especially smaller ones.
- Steep Learning Curve: The platform can be complex to learn, especially for those new to business management software.
- Limited Customization: While there are some customization options, it may not be as flexible as other CRM solutions.
- Dependency on Internet Connectivity: As a cloud-based solution, reliable internet access is essential for optimal performance.
Features
Key features
Handles all aspects of service business operations, from lead generation to invoicing.
Enables technicians to manage schedules, track time, and communicate with customers on the go.
Automates tasks like scheduling, invoicing, and payment processing to save time and increase efficiency.
Manages customer information, tracks interactions, and improves customer relationships.
Integrates with payment gateways to streamline payment collection.
Helps businesses attract and retain customers through marketing campaigns and promotions.
Allows businesses to tailor the software to their specific needs and industry.
Additional features
Customers can book appointments online.
Track technicians' progress in real-time.
Pay invoices online.
Access past invoices, schedules, and other information.
Manage schedules, track time, and communicate with customers.
Efficiently plan routes to minimize travel time.
Accurately track time spent on jobs.
Share documents and photos with customers.
Manage customer information, track interactions, and segment customers.
Create and manage schedules, assign jobs to technicians, and optimize routes.
Generate professional invoices and track payments.
Generate reports on business performance, customer satisfaction, and technician productivity.
Create and manage marketing campaigns, track leads, and analyze marketing ROI.
Manage team members, track their performance, and assign tasks.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Fieldd
Fieldd is a business management software from Fieldd designed for service-based businesses. It provides capabilities for booking management, payment processing, and automated reminders so teams can focus on service delivery. With over 2 million jobs booked and more than $200 million in transactions processed through fielddPAY, Fieldd supports automation for over 95% of jobs, significantly reducing administrative oversight. Additionally, the platform is capable of sending 250,000 texts weekly, ensuring effective communication with customers. Fieldd's support for over 50 languages makes it accessible to a global audience, catering to diverse business needs. Key capabilities: booking management payment processing automated reminders multilingual support high-volume communication Best for: service teams that need a reliable business management solution.
Fieldd Details
Fieldd's In-App Market Place
Does Fieldd have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Comprehensive Feature Set: Offers a wide range of features including lead generation, scheduling, marketing, invoicing, and customer management.
- Industry-Specific Templates: Provides pre-built templates for various service industries, making it easier to get started.
- Mobile App: Allows technicians to access and manage work orders, track time, and communicate with clients on the go.
- Automation Capabilities: Automates repetitive tasks like scheduling, invoicing, and follow-ups to improve efficiency.
- Strong Customer Support: Offers excellent customer support and resources to help users get the most out of the software.
- Scalability: Grows with your business as you add more clients and technicians.
- Pricing: The pricing model may not be suitable for all businesses, especially smaller ones.
- Steep Learning Curve: The platform can be complex to learn, especially for those new to business management software.
- Limited Customization: While there are some customization options, it may not be as flexible as other CRM solutions.
- Dependency on Internet Connectivity: As a cloud-based solution, reliable internet access is essential for optimal performance.
Fieldd's Support Options
Fieldd's Alternatives
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