FieldEdge Flat Rate Mobile logo

FieldEdge Flat Rate Mobile

by FieldEdge · Since 2020
No reviews yet
Active1+ countriesCloud
Quick facts
VendorFieldEdge
Year launched2020
StatusActive
Location950 East Paces Ferry Rd NE Suite 1900 Atlanta, GA 30305
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About FieldEdge Flat Rate Mobile

FieldEdge Flat Rate Mobile is a field service management software from FieldEdge that helps manage customer interactions, dispatches, and service histories. It combines features such as G E T G R O W I N G, all-in-one solutions, and end-to-end software capabilities to provide contractors with efficient tools for their operations. The platform offers everything available readily accessible for effective field service management. Designed to maximize efficiency across teams, it allows businesses to respond quickly to customer needs and maintain organized records. Key capabilities: customer tracking dispatch management service history mobile accessibility reporting tools Best for: field service contractors that need simplified operations and customer management solutions.

FieldEdge Flat Rate Mobile is a specialized tool for contractors who rely on flat-rate pricing models for services and repairs — particularly in HVAC, plumbing, electrical, or similar trades. What distinguishes it is its robust preloaded database of repair jobs and parts (25,000+ repairs, parts catalog, etc.), which enables field technicians to generate quotes or work orders confidently while onsite. Instead of approximate or variable pricing, the flat-rate model ensures consistency across jobs, improved customer transparency, and often higher margins for companies willing to use the pricing tool effectively. Using the app in the field, techs can not only present pricing but also secure customer approval or signatures, attach custom repairs or service fees, and send invoices live from a mobile device. This significantly reduces delays and errors that come from paper forms or back-office rework. The integration with platforms like QuickBooks means financial reconciliation is smoother, less prone to double entry, and more timely. Offline mode further adds practical utility, allowing techs to continue working even when internet access is spotty, syncing data once they're back online.

Pros & Cons

What users like
  • +Flat-rate pricing database helps techs provide faster, more consistent quotes in field.
  • +Mobile capability reduces paperwork and speed up job closing/invoicing.
  • +Offline mode is valuable for field techs in low-connectivity areas.
  • +Integration with QuickBooks helps with financial accuracy and reduces manual work.
  • +Ability to create custom items & adjust pricing rules gives flexibility for businesses with special or non-standard repairs.
What users flag
  • Per work order charges mean cost rises with volume; for high-volume businesses fees can add up.
  • Some users report search / navigation in parts database can be cumbersome.
  • Customization options (discounts, regional pricing) sometimes require manual updates or tweaks.
  • Invoice & book sync issues in multi-location setups have been mentioned by users.
  • Parts of the app / features (e.g., work order history, customer info) sometimes less accessible or require additional clicks.

Features

Key features

Large Repairs / Pricing Database — preloaded catalog of flat rate repairs (25,000+ repairs) and parts; regularly updated so techs can pull pricing in the field.
Work Order & Customer Approval On Mobile — techs can generate work orders, get customer sign-off / signature, and send invoice all from mobile app.
Offline Mode — works even when there’s no network; data syncs back when connectivity returns.
QuickBooks Integration — invoices / financials can be sent / synced to QuickBooks to reduce duplicate entry.
Custom Items / Custom Repairs — allow adding new repair items, service fees, tune-ups or custom repairs when existing database items don’t match.

Additional features

Settings for Pricing Rules — define labor rates, after-hours rates, diagnostic fees, agreement/customer discounts that apply to flat rate billing.
Custom Items & Discounts — ability to create custom services, custom discounts, special service fees.
User Roles / Permissions — admin, service professional, office roles; control who can edit pricing vs who can view.
Historical Data & Job History — techs & office can view past work orders; see what jobs have been done before for a customer/equipment.
Maintenance Agreements & Invoicing in Field — set up service agreements, produce invoices immediately from mobile upon job completion.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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