About Fieldex CRM
Fieldex CRM is a management software from Fieldex that serves as an execution layer for critical energy infrastructure. It combines operations management, inventory control, and compliance tracking to help manage EV charging, battery energy storage systems (BESS), and solar assets on a single platform. This software is designed to meet the needs of the new energy economy, enabling organizations to simplify their operations effectively. Fieldex CRM provides a user-friendly interface that promotes adoption across teams and minimizes reliance on workaround solutions. Key capabilities: operations management inventory tracking compliance monitoring user-friendly interface integration support Best for: organizations in the energy sector that need to manage multiple infrastructure types efficiently.
FieldEx is a comprehensive CMMS and FSM platform designed to help maintenance and field operations teams digitize, scale, and efficiently manage assets, jobs, and crews. By consolidating maintenance management, preventive scheduling, inventory control, and field service operations into a single unified system, it replaces paper records and outdated processes, providing real-time visibility across all activities. The platform offers a web console for managers and schedulers and a mobile app for on-site technicians, with intuitive design and customizable terminology to align with team workflows, reducing the learning curve. Key features include AI-powered digitization of paper forms, advanced preventive maintenance scheduling based on usage or meters, automated SLA management, and comprehensive inventory and spare parts tracking with alerts to prevent downtime. FieldEx Intelligence, an AI-powered assistant, supports decision-making and enhances operational efficiency, while integrated workflows allow digital inspections to trigger custom work orders automatically. The system is built on secure AWS infrastructure with 99.99% uptime, ensuring reliability and scalable performance for hundreds of users across diverse industries.
Pros & Cons
- Real-time work order tracking with custom statuses allows teams to monitor progress and updates instantly.
- Preventive maintenance is automatically scheduled based on usage or time intervals, reducing downtime and manual planning.
- Inventory management includes automated stock level alerts, helping prevent shortages and streamline replenishment.
- 99.99% uptime with AWS infrastructure ensures secure, reliable data storage across global operations.
- Augmented reality support is not yet available, limiting hands-free assistance for field technicians.
- While OpenAPI is supported, lack of detailed developer documentation may make custom integrations challenging for non-technical teams.
- The system does not specify support for barcode or RFID scanning, which could improve inventory and asset tracking efficiency.
Features
Key features
It is a true platform combining Computerized Maintenance Management and Field Service Management.
Provides an AI-powered assistant for enhanced maintenance guidance and support.
Automatically builds a digital work form from taking a photo of an existing paper form.
Allows adapting the system's language and labels to match the team's existing terminology.
Automatically schedules maintenance based on complex criteria like usage, time, or meter type for each asset.
Allows connection to any existing system using OpenAPI, in addition to out-of-the-box connectors.
Additional features
It is a true platform combining Computerized Maintenance Management and Field Service Management.
Provides an AI assistant for maintenance guidance and support.
Tracks orders with custom statuses and real-time updates.
Tracks equipment history, maintenance records, and maintenance scheduling tailored to each asset.
Allows auto maintenance scheduling based on usage, time, or meter type.
Manages inventory with automated stock level alerts.
Facilitates digital inspections that can automatically trigger work orders.
Provides actionable insights on performance and efficiency metrics.
Allows storing client information and service history.
Automates response and resolution times for contracts.
Allows digitizing and scaling exact processes with custom jobs, forms, checklists, and workflows.
Facilitates importing data from Excel or connecting existing systems via OpenAPI.
Allows switching labels (e.g., 'Assets' to 'Machines') to adapt to the team's language.
Automatically builds a digital form version from a photo of a paper form.
Provides highly reliable system availability.
Data is stored securely on trusted infrastructure (AWS) following strict security standards.
Allows instant switching between English, Mandarin, and Spanish for crew training.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Fieldex CRM
Fieldex CRM is a management software from Fieldex that serves as an execution layer for critical energy infrastructure. It combines operations management, inventory control, and compliance tracking to help manage EV charging, battery energy storage systems (BESS), and solar assets on a single platform. This software is designed to meet the needs of the new energy economy, enabling organizations to simplify their operations effectively. Fieldex CRM provides a user-friendly interface that promotes adoption across teams and minimizes reliance on workaround solutions. Key capabilities: operations management inventory tracking compliance monitoring user-friendly interface integration support Best for: organizations in the energy sector that need to manage multiple infrastructure types efficiently.
Fieldex CRM Details
Fieldex CRM's In-App Market Place
Does Fieldex CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$)
Pros & Cons
- Real-time work order tracking with custom statuses allows teams to monitor progress and updates instantly.
- Preventive maintenance is automatically scheduled based on usage or time intervals, reducing downtime and manual planning.
- Inventory management includes automated stock level alerts, helping prevent shortages and streamline replenishment.
- 99.99% uptime with AWS infrastructure ensures secure, reliable data storage across global operations.
- Augmented reality support is not yet available, limiting hands-free assistance for field technicians.
- While OpenAPI is supported, lack of detailed developer documentation may make custom integrations challenging for non-technical teams.
- The system does not specify support for barcode or RFID scanning, which could improve inventory and asset tracking efficiency.
Fieldex CRM's Support Options
Contact
+6 03-7887 1771Fieldex CRM's Alternatives
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