FieldExpert

0(0 reviews)

Software Status:Development

About FieldExpert

FieldExpert is a field service management software from FieldAware that simplifies operations for back office and field workers. It includes features such as Client Access, Mobile App, and Field Technician Enablement so businesses can improve connectivity and efficiency across teams. The software supports mobile capabilities tailored to various industries, helping technicians access critical information on the go. Additionally, it offers Mobile Forms to simplify data collection in the field. Key capabilities: Client Access Mobile App Field Technician Enablement Mobile Forms Integration options Best for: companies that need to manage field operations efficiently.

FieldExpert Details

Vendor

FieldAware

Year Launched

Location

FieldAware Headquarters 200 Congress Ave Suite 1130 Austin, TX 78701 United States

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries.

Languages

English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian, Turkish, Swedish

Users

Field Technicians, Field Service Managers, Dispatchers, Administrators

Industries Served

Healthcare, Manufacturing, Construction, HVAC, Electrical, Plumbing, Security, Telecommunications, Oil & Gas, Transportation

FieldExpert's In-App Market Place

Does FieldExpert have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. Customer Portal: Allows customers to access their service requests

view appointment schedules

and provide feedback through a self-service portal.

2. Route Optimization: Optimizes technician routes to reduce travel time

improve efficiency

and ensure on-time appointments.

3. Inventory Management: Helps track and manage inventory levels

order replenishments

and keep stock levels up-to-date for field service technicians.

4. Custom Forms: Customizable forms for capturing client information

service details

and other relevant data for streamlined field service operations.

5. GPS Tracking: Real-time GPS tracking of field technicians to monitor their location

improve scheduling

and provide accurate arrival times to customers.

6. Work Order Management: Simplifies work order creation

assignment

tracking

and completion for field service teams.

7. Reporting & Analytics: Generates reports on key performance metrics

service trends

and technician performance to drive data-driven decision-making.

8. Remote Assistance: Enables remote diagnostics and troubleshooting support for field technicians through video conferencing or screen sharing capabilities.

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$), CHF (Fr), RUB (₽), SEK (kr), NOK (kr), DKK (kr), ZAR (R), AED (د.إ), SGD ($), HKD ($), NZD ($), KRW (₩), TRY (₺), IDR (Rp), MYR (RM), SAR (ر.س), THB (฿), PHP (₱), PLN (zł), HUF (Ft), CZK (Kč), BGN (лв), RON (lei), HRK (kn), AED (د.إ), ILS (₪), EGP (E£), KWD (د.ك), QAR (ر.ق), HUF (Ft), CZK (Kč), BGN (лв), RON (lei), HRK (kn), AED (د.إ), ILS (₪), EGP (E£), KWD (د.ك), QAR (ر.ق)

Pros & Cons

Comprehensive job management features such as scheduling, dispatching, and tracking
Real-time communication and updates between field technicians and office staff
Integration capabilities with other business systems for seamless workflow
Robust reporting and analytics tools for performance tracking and improvement
Mobile app accessibility for technicians in the field to receive and update job information on the go.