FieldHub logo

FieldHub

by FieldHub · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorFieldHub
Year launched2018
StatusActive
LocationClaymont, Delaware
Countries servedGlobal
Languages12
Integrations5+
Free tier
Free trial
Contact salesYES

About FieldHub

FieldHub is a field service management software from FieldHub that supports field service and security businesses. It combines case studies, integrations and platform, and events and webinars so users can gain insights and improve operations. The software provides a centralized platform for managing various aspects of field operations, including customer interactions and service scheduling. FieldHub also offers tools for tracking performance metrics and accessing useful industry resources. Key capabilities: case studies integrations and platform events and webinars customer support performance tracking Best for: field service and security businesses that need a comprehensive solution for managing field operations.

FieldHub is an all-in-one software solution designed for field service and security businesses, integrating CRM, accounting, inventory management, and project operations into a single platform. One of its standout features is its automation of recurring and deferred revenue processes, which streamlines billing and reduces human error. The platform’s mobile app empowers field technicians to track projects, time, and materials even offline, improving efficiency and ensuring that work is accurately logged in real-time. Additionally, the ability to convert proposals directly into work orders accelerates project initiation and minimizes administrative delays, making day-to-day operations smoother. The platform also offers robust general ledger accounting, including revenue recognition, material installation tracking, and detailed reporting, which enhances financial accuracy and operational transparency. FieldHub’s cloud-based architecture and smooth migration support allow businesses to transition from legacy systems with minimal disruption. Its reporting and analytics capabilities provide actionable insights across operations, finance, and inventory, enabling better business decisions and improved scalability. However, the software may present a learning curve for new users due to its comprehensive features.

Pros & Cons

What users like
  • +Integrates CRM, field service, accounting, and inventory management in a single platform, reducing the need for multiple software tools.
  • +Automates recurring revenue and deferred revenue processes, saving time and minimizing human error in billing.
  • +Provides a mobile app that allows technicians to track projects, time, and materials even offline, improving field efficiency.
  • +Streamlines proposal-to-work-order conversion, speeding up project initiation and reducing administrative delays.
  • +Offers robust general ledger accounting with integrated revenue recognition and material tracking, improving financial accuracy.
What users flag
  • Small businesses may find the full suite of features more than they need, potentially increasing overhead.
  • Initial setup and configuration, especially for integrations, may require technical support.
  • Heavy reliance on cloud connectivity can affect usability in areas with poor internet access.
  • Customizing the system to unique business workflows may require significant time and expertise.
  • Advanced features like recurring revenue automation may be underutilized by smaller teams.

Features

Key features

Recurring Revenue Automation
Automates management, accounting, and reporting to support recurring revenue growth
Field Service Operations
Manages field service teams and syncs operations for enhanced customer experience
Inventory Management
Streamlines operations and project management through robust accounting and inventory control
Customer Relationship Management
Provides a comprehensive view of accounts with integrated project management, accounting, and service features
General Ledger Accounting
Handles entire operations including team time tracking, material installations, and revenue recognition
Field Technician Mobile App
Allows technicians to track time, projects, materials, and systems online or offline

Additional features

CRM
Manage leads, customer accounts, and integrate sales with operations
Proposals
Convert proposals directly into work orders to speed up operations
Project Management
Track project progress, assign tasks, and monitor team performance
Field Service Management
Schedule, dispatch, and manage field technicians efficiently
Recurring Revenue Management
Automate deferred revenue and subscription-based billing processes
Revenue Recognition
Accurately track and report earned revenue for accounting compliance
Inventory Management
Monitor inventory levels, create purchase orders, and check in stock with ease
General Ledger Accounting
Comprehensive accounting system including financial reporting and bookkeeping
Team Time Tracking
Log technician hours and project time for accurate labor costing
Material Installation Tracking
Record materials used in projects and field operations
Mobile App Access
Equip field technicians with real-time or offline access to operations
Seamless Migration Support
Facilitate smooth transition from previous platforms with implementation support
Customer Success Tools
Monitor client satisfaction and streamline service delivery
Proposal to Work Order Conversion
Quickly turn client proposals into actionable work orders
Reporting & Analytics
Generate reports for financials, inventory, and field operations to support decision-making
Cloud-Based Platform
Access operations and accounting from any location without manual updates

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
2
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR

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