FieldInsight logo

FieldInsight

by FieldInsight · Since 2009
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorFieldInsight
Year launched2009
StatusActive
LocationLevel 21, 567 Collins Street, Melbourne, VIC 3000 Melbourne, Victoria 3000, AU
Countries servedGlobal
Languages1
Integrations9+
Free tier
Free trialYES
Contact sales

About FieldInsight

FieldInsight is a field maintenance scheduling software from FieldInsight that supports job management. It combines job management platform, accounts, and field service management platform so users can manage complex job workflows efficiently. The software helps save time, increase accuracy for invoicing and payroll, and reduce costs associated with field operations. Additionally, FieldInsight is designed to accommodate various industries and company sizes, making it versatile for different business needs. Key capabilities: job management platform accounts for invoicing and payroll field service management supports complex job workflows adaptable to various industries Best for: HVAC and fire safety experts that need to manage field service operations effectively.

FieldInsight is a job management software built specifically for HVAC, Fire Safety, and related field service industries. Designed as an end-to-end solution, it unites scheduling, asset management, quoting, invoicing, and project oversight into a single, easy-to-use platform. Businesses no longer need to rely on multiple disconnected tools, as FieldInsight centralizes operations, enabling greater efficiency and reducing wasted time. From customer data input to field service completion, the software ensures smooth workflows that align office staff and field technicians. The user interface is intuitive and industry-oriented, offering streamlined dashboards for office users and mobile access for field technicians. This design reduces repetitive data entry and empowers technicians to stay connected and updated while on-site. Compatibility with mobile devices ensures real-time updates and improves communication across teams. FieldInsight’s integration with accounting, communication, and payment tools, such as Xero, QuickBooks, MYOB, MailChimp, and API access, enhances its adaptability and ensures seamless operations. Key features include scheduling, asset management, quoting, invoicing, preventive maintenance, safety compliance, mobile access, and project management.

Pros & Cons

What users like
  • +Highly customizable and flexible to fit different business needs
  • +Excellent customer support and after-sales service
  • +Saves significant time by digitizing reports, invoicing, and scheduling
  • +Improves cash flow with quicker invoicing and payments
  • +Strong asset and maintenance management features
  • +Cost-effective compared to other systems on the market
  • +Australian-made and locally supported (valued by some customers)
  • +Customers appreciate the professional service delivery enabled by the software
What users flag
  • Scheduling functionality may need improvements/custom adjustments
  • Some users find the system complex at first due to its many features
  • Requires time to fully learn and utilize all available features

Features

Key features

Scheduling – Provides an intuitive scheduler that assigns jobs to the right technicians, avoids double-booking, and ensures efficiency.
Asset Management – Tracks customer assets, organizes records, and manages lifecycle maintenance.
Quoting & Invoicing – Quickly generates quotes and invoices using inventory data to ensure accuracy and faster payment collection.
Preventive Maintenance – Automates maintenance scheduling to prevent costly breakdowns and ensure compliance.
Safe Work Method Statements (SWMS) – Manages safety documentation and ensures compliance with workplace safety standards.
Mobile Access – Technicians in the field can access and update jobs, timesheets, and customer details on the go.
Project Management – Provides visibility into project timelines, tasks, and budgets to improve resource allocation.

Additional features

Job Scheduling – Organize and assign field jobs with drag-and-drop ease.
Quoting – Generate professional, inventory-linked quotes with minimal effort.
Invoicing – Create accurate invoices instantly, connected directly to job records.
Timesheeting – Track technician working hours for payroll and productivity analysis.
Mobile Field Access – Keep technicians connected to office updates via mobile.
Asset Management – Maintain detailed records of customer equipment and assets.
Preventive Maintenance – Automate service scheduling and reminders for clients.
Safety Compliance (SWMS) – Streamline safe work procedures and compliance needs.
Project Management Tools – Track progress and ensure projects meet timelines and budgets.
Integrations with Accounting Tools – Connects with accounting and payment systems for seamless financial workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇦🇺AUD

No reviews yet

Be the first to drop a review

Alternatives to FieldInsight

W

WorkCEO

WorkCEO is a cloud-based workforce management software from WorkForce Software that helps organizations manage various…

P

ProDesign

ProDesign is a design software from Adobe that helps users create and deliver digital content…

Perfetto logo

Perfetto

Perfetto is a management software from Antos designed for companies that handle installations and systems.…

F

FieldPlus

FieldPlus is a mobile data collection platform from FastField that simplifies field data gathering. It…

Es2 logo

Es2

Es2 is a project management software from Electrical Success System that provides tools for managing…

WireBuddy logo

WireBuddy

WireBuddy is a software platform from WireBuddy that provides tools for managing wire transfers and…

Often compared with FieldInsight

Compare any two tools →
W
WorkCEO
Field Service Management
0.0
P
ProDesign
Electrical Contractor
0.0
Perfetto logo
Perfetto
Electrical Contractor
0.0
F
FieldPlus
Electrical Contractor
0.0