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Fieldpoint

by Fieldpoint · Since 2000
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ActiveAvailable globallyCloud
Quick facts
VendorFieldpoint
Year launched2000
StatusActive
LocationCorporate office Fieldpoint Service Applications, Inc. 2660 Sherwood Heights Drive, Unit 103 Oakville, ON L6J 7Y8
Countries servedGlobal
Languages11
Integrations7+
Free tierN/A
Free trialN/A
Contact salesYES

About Fieldpoint

Fieldpoint is a field service management software from Fieldpoint that supports service-based organizations. It provides job scheduling, work order management, and customer relationship management so businesses can effectively coordinate and execute field services. This platform is designed to improve operational efficiency, enabling companies to manage their resources and service requests effectively. Fieldpoint also offers mobile access for field technicians, allowing real-time updates and communication, and integrates with various accounting and ERP systems for simplified financial management. Key capabilities: job scheduling work order management customer relationship management mobile access ERP integration Best for: service organizations that need to manage field operations efficiently.

Fieldpoint is a robust and adaptive field service management software designed for commercial contractors. It supports various business needs, from break/fix repairs and recurring maintenance to large-scale project installations. Fieldpoint’s intelligent scheduling tools, real-time data synchronization, and customizable workflows make it an essential solution for businesses seeking to streamline operations, enhance productivity, and gain complete visibility into their service operations. The software’s scalability ensures it grows alongside businesses, catering to evolving requirements. The user-friendly interface allows both office staff and field technicians to efficiently manage tasks. Fieldpoint’s centralized dashboard provides a complete view of all jobs, while the mobile app equips technicians with the tools they need on the go, such as access to job details and real-time updates. The software integrates seamlessly with leading ERP and accounting systems like NetSuite, CMiC, and Microsoft Business Central, ensuring accurate invoicing, unified financial data, and reduced manual data entry, all of which contribute to operational efficiency. Fieldpoint’s feature set is tailored to the needs of growing businesses.

Pros & Cons

Pros
  • User-friendly and easily customizable to business needs.
  • Exceptional support and custom solutions from the FieldPoint services team.
  • Responsive to business requirements, offering tailored solutions.
  • Reliable product backed by a committed team.
Cons
  • Initial learning curve and challenges with implementation.
  • Server connection issues and lack of offline reliability.
  • Slow updates and bugs causing frustration and data loss.

Features

Key features

Work Order Management

Eliminate paper-based processes with a digital system that simplifies job management and data entry.

Scheduling Optimization

Intelligent scheduling tools to maximize technician utilization and efficiency.

Mobile App

Field technicians can access job details, update status, and submit reports from the field.

ERP & Accounting Integration

Seamless connectivity with ERP systems for real-time financial data and reporting.

Scalability

Adaptable features to grow with your business and meet changing demands.

Additional features

Job Management

Centralized system for managing repairs, maintenance, and installations.

Real-Time Data Flow

Instant synchronization between field and office for accurate reporting.

Customization

Tailored workflows to match unique business requirements.

Reporting Tools

Generate detailed insights to optimize operations.

Inventory Management

Keep track of materials and project costs.

Integration Support

Extensive integrations with accounting and ERP platforms.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchSpanishGermanDutchItalianPortugueseDanishSwedishNorwegianFinnish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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